Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JohnJohn Patitucci

Sunny Isles,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Mens Department Salesperson

Nordstrom
12.2023 - Current
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Worked to build relationships with customers and built potential for additional sales.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Contributed to team objectives in fast-paced environment.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Beach Supervisor

Marenas Beach Resort
01.2023 - 10.2024
  • Assisted customers by retrieving beach equipment, answering questions, and helping physically disabled.
  • Inspected recreational equipment prior to each shift to detect damage and wear.
  • Monitored and maintained towel inventory by obtaining clean towels from laundry and returning and laundering dirty towels.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Patrolled beach to enforce rules and regulations and issued stern warning to violators to protect health and well-being of beach-goers.
  • Maintained surveillance of patrons on beach and acted immediately and appropriately to secure safety in event of emergency.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Manager of Operations

Acai Brazil Kosher
09.2022 - 06.2023
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
  • Identified and resolved unauthorized, unsafe, or ineffective practices
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands
  • Partnered with vendors and suppliers to effectively manage and budget
  • Supervised operations staff and kept employees compliant with company policies and procedures
  • Developed and implemented strategies to maximize customer satisfaction

Meat Craver

Texas De Brazil
04.2022 - 10.2022
  • Listened to and understood concerns and issues raised by food line members and guests
  • Maintained service standards within food line operations and deployed coaching sessions and motivational recognitions
  • Maintained cleanliness and safety standards to prevent contamination and comply with regulations
  • Packaged and labeled meat items in preparation for sale to customers
  • Monitored and controlled inventory to manage stock levels and prevent waste
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business

Gaucho Meat Carver

Area Code 55
01.2019 - 04.2022
  • Maintained service standards within food line operations and deployed coaching sessions and motivational recognitions
  • Followed up on accidents, problems, and guest complaints in food line area and within overall food and beverage department
  • Assisted food services manager in maintaining food and beverage costs
  • Listened to and understood concerns and issues raised by food line members and guests
  • Maintained cleanliness and safety standards to prevent contamination and comply with regulations
  • Cut meats to customer specifications and answered questions about specialty products

Education

GED -

Penn Foster Career School
Scranton, PA
05.2021

Skills

  • Natural Leadership
  • Operational Efficiency
  • Performance Monitoring and Evaluation
  • Cross-selling products and services
  • Up-selling
  • Relationship building
  • Sales demonstration
  • Customer care
  • Customer service

Languages

Spanish
Native or Bilingual
Portuguese
Native or Bilingual
English
Native or Bilingual

Timeline

Mens Department Salesperson

Nordstrom
12.2023 - Current

Beach Supervisor

Marenas Beach Resort
01.2023 - 10.2024

Manager of Operations

Acai Brazil Kosher
09.2022 - 06.2023

Meat Craver

Texas De Brazil
04.2022 - 10.2022

Gaucho Meat Carver

Area Code 55
01.2019 - 04.2022

GED -

Penn Foster Career School
JohnJohn Patitucci