Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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John Kelly Belizaire

technician of inf & technology
1079 S Fairplay Way,CO

Summary

Dynamic hospitality professional with a proven track record at Dalger Wed Sherley, excelling in customer service and organizational proficiency. Recognized for enhancing guest experiences and effectively training staff. Adept at coordinating group bookings and improving operational efficiency, ensuring a welcoming environment and fostering team success.

Overview

7
7
years of professional experience

Work History

Assistant Front Desk Manager

Walmart
02.2024 - 03.2025
  • Modeled positive attitude and encouraged front desk employees when dealing with difficult guests.
  • Proactively identified areas for improvement within the department through observation of daily operations and staff interactions with guests.

Front Desk Receptionist

Riu Hotel
10.2022 - 03.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Cashier Specialist

Home Depot
11.2020 - 08.2022
  • Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
  • Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.

Costumer Services

Walgreens
01.2018 - 04.2020
  • Completed reports detailing daily actions, customer services issues, and notable incidents.
  • Coordinated regular team meetings to discuss performance metrics, share insights, and provide ongoing support for success in their roles as Customer Services Managers.

Education

High School Diploma -

North Miami Adult Education Center
Miami, FL
02-2023

Skills

  • Hospitality
  • Organizational proficiency
  • Staff training and development
  • Employee appraisals

Accomplishments

  • Communicated with all departments efficiently as well as with the hotel owner to ensure functionality throughout 250-room property.
  • Mentored staff on work activities, resulting in better performance, greater achievement of full potential and reduction in employee turnover.
  • Pitched in and worked any front desk position when short-staffed to ensure that guests were served promptly, resulting in reduced waiting times.

Languages

English
Native or Bilingual
French
Full Professional
creole
Native or Bilingual

Timeline

Assistant Front Desk Manager

Walmart
02.2024 - 03.2025

Front Desk Receptionist

Riu Hotel
10.2022 - 03.2024

Cashier Specialist

Home Depot
11.2020 - 08.2022

Costumer Services

Walgreens
01.2018 - 04.2020

High School Diploma -

North Miami Adult Education Center
John Kelly Belizairetechnician of inf & technology