John Kenneth McLaren
Suring,WI
Summary
Currantly working In GM and sometimes in a lane for cashiering in the store or out side in Garden Center . Use to work 3rd shift Gas Station for 9 months, and doing everything . Over night is a person job aa a Gas Station Attendant with 4 years of experience in service at Meijer. Dedicated to comprehensively enhancing customer experiences through helpfulness and maintaining a clean workspace. Successful at restocking quickly and assisting customers. Punctual Gas Station Attendant with 4 years of experience. Adept at excellent and individualized customer service with distinguished understanding of vehicle maintenance. Committed to cleanliness and reliability with success at staying focused and professional. Alert Gas Station Attendant with outstanding knowledge of gas pump safety and maintenance. Efficiently cleaning stores and gas filling areas while providing excellent customer care. Dedicated to safety and efficiency for station and all customers. Reliable Gas Attendant with managerial experience overseeing busy service stations. Committed to maintaining a clean and welcoming environment in a fast-paced setting. Known for excellence in Customer Service.
Overview
18
18
years of professional experience
Work History
G. M. Clerk/Cashier/ Produce/Gas Station Attendant
Meijer Stores
Grand Chute, WI
03.2018 - Current
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Cleaned up gas and other spills in accordance with spill procedures.
- Maintained inventory of all saleable items.
- Pumped gas for guests and took payments.
- Removed safety hazards, soiled items and trash from customer areas.
- Answered questions and provided information about products in the store.
Sales Person
Combined Insurance
Chicago , Illinois
02.2008 - 08.2013
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
Dairy Farm Hand
Bob's Farm
Suring, WI
03.1999 - 12.2004
- Reported broken or damaged equipment to supervisor for repair or replacement.
- Cleaned stalls, pens, and equipment using [Type] tools for optimal health of [Type] animals.
- Used tractors, trucks, trailers, forklifts and various attachments to transport animals, feed and supplies necessary for smooth and efficient farm operations.
- Conducted thorough examinations of animals to identify concerns such as illnesses, diseases and injuries, as well as monitor and document physical changes.
- Inspected machinery, building, pens, yards, and fences for optimal efficiency and integrity.
- Followed safety-based and successful protocols to build trust and break animals in for farm or performance requirements.
- Rotated animals between grazing areas to provide enough access to food.
Assistant Manager
Block Buster Video
LaGrange , IL
08.1997 - 04.1999
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored security and handled incidents calmly.
Assistant Manager
Dominick's Finer Foods
WESTCHESTER , IL
05.1996 - 08.1997
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Education
Associate of Applied Science - Banking And Financial Support Services
Northeast Wisconsin Technical College
Green Bay, WI12.2007
Skills
- Staff Assignments
- Recordkeeping and File Maintenance
- Safe Work Practices
- Creative Solutions
- General Facility Cleaning
- Guest Experiences
- Customer Transactions
- Active Listening
- Security Monitoring
- Providing Feedback
- Customer Needs Assessments
Accomplishments
Timeline
G. M. Clerk/Cashier/ Produce/Gas Station Attendant
Meijer Stores
03.2018 - Current
Sales Person
Combined Insurance
02.2008 - 08.2013
Dairy Farm Hand
Bob's Farm
03.1999 - 12.2004
Assistant Manager
Block Buster Video
08.1997 - 04.1999
Assistant Manager
Dominick's Finer Foods
05.1996 - 08.1997
Associate of Applied Science - Banking And Financial Support Services
Northeast Wisconsin Technical College
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