John King Revil
Jamaica,USA
Summary
My objectives is to experience to work in the airlines industry where i can exercise my experience in customer service with major focus on passenger safety.
Overview
12
12
years of professional experience
Work History
BARISTA
Starbucks
03.2025 - Current
- Operated POS system efficiently to process transaction, mobile orders, and rewards program redemptions.
- Maintained a clean, organized, and well stocked workstation in compliance with health and safety guidelines.
- Collaborated with team members to meet daily operational goals and ensure smooth flow of service.
BARTENDER/SERVER
Empanada Mama
11.2020 - Current
- Delivered exceptional customer service by creating a welcoming and engaging atmosphere for patrons.
- Managed cash register operations, accurate processing of payments and balancing cash drawer at the end of the shifts.
- Collaborated with kitchen and floor staff to ensure smooth service during high volume hours.
SHIFT LEADER
Empanada Mama
11.2017 - 10.2020
- Dynamic Shift Leader with over five years of experience in fast-paced retail environments.
- Proven ability to manage teams effectively while maintaining high levels of customer satisfaction.
- Expert in inventory management and ensuring optimal stock levels to meet customer demand.
- Skilled in training and developing staff to enhance performance and drive sales.
FRONT DESK
Courtyard Marriott
09.2016 - 08.2017
- Greeted and assisted visitors, clients, and staff in a professional and friendly manner.
- Handled check-ins and check-outs and processed payment as needed.
- Performed general administrative support including data entry, filing and maintaining records.
- Recognized for exemplary professionalism and communication, resulting in frequent commendations from clients and management.
SHIFT LEADER
Starbucks Philippines
06.2013 - 07.2016
- Maintained a clean and organized workstation and ensured adherence to food safety and cleanliness standards.
- Collaborated with team members to ensure smooth workflow and uphold the Starbucks brand experience.
- Demonstrated strong product knowledge, leading to an increase in upsells of seasonal beverages and food pairings.
Education
BACHELOR - HOSPITALITY MANAGEMENT
La Salle University-Ozamiz
Ozamiz City, Mindanao03.2013
No Degree - Dialysis Technician
New York Medical Career Training Center
New York, NY12-2024
Skills
- I am attentive
- Conflict resolution
- Empathy and patience
- Guest relations
- Upselling and suggestive selling
LANGUAGES
Tagalog
English
Bisaya
Timeline
BARISTA
Starbucks
03.2025 - Current
BARTENDER/SERVER
Empanada Mama
11.2020 - Current
SHIFT LEADER
Empanada Mama
11.2017 - 10.2020
FRONT DESK
Courtyard Marriott
09.2016 - 08.2017
SHIFT LEADER
Starbucks Philippines
06.2013 - 07.2016
BACHELOR - HOSPITALITY MANAGEMENT
La Salle University-Ozamiz
No Degree - Dialysis Technician
New York Medical Career Training Center
Similar Profiles
Jazmine ArnoldJazmine Arnold
Barista at StarbucksBarista at Starbucks
Heaven JuarezHeaven Juarez
Barista at StarbucksBarista at Starbucks
Amanda WilsonAmanda Wilson
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Federico AlfaroFederico Alfaro
Dependiente de cafeteria at StarbucksDependiente de cafeteria at Starbucks
Surendra Andrew SinghSurendra Andrew Singh
Emergency Medical Dispatcher at NYU Langone HealthEmergency Medical Dispatcher at NYU Langone Health