Summary
Dedicated Lab Technician recognized for exceptional quality control compliance and robust customer service skills. Experience in maintaining laboratory equipment, training staff, and optimizing processes to support accurate diagnostic testing.
Overview
21
21
years of professional experience
Work History
Lab Technician III
Cleveland Clinic
Cleveland
03.2025 - Current
- Maintained laboratory equipment, ensuring optimal functionality and minimal downtime.
- Prepared and processed specimens according to established protocols, facilitating accurate testing outcomes.
- Ensured compliance with safety regulations and laboratory standards.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared lab for daily operations by stocking materials and equipment.
- Prepared samples for analysis by weighing, filtering, or diluting them.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Followed strict safety protocols while handling hazardous materials in the laboratory environment.
- Performed regular inspections on all equipment to ensure proper functioning.
- Monitored and maintained laboratory equipment, including pipettes, centrifuges, and microscopes, to support reliable experiment results.
- Prepared specimens and forms for transport to outside laboratories.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
- Attended lab meetings to contribute to ongoing research discussions and updates.
- Conducted routine and specialized tests in medical or research labs to support diagnostic and research activities.
- Provided exceptional customer service to internal and external stakeholders, addressing inquiries and concerns promptly.
- Collaborated with laboratory team to develop and validate new testing procedures, improving efficiency and accuracy.
- Assisted in the troubleshooting and repair of laboratory equipment, minimizing downtime and ensuring continuous operation.
Team Lead
Cleveland Clinic
Cleveland
01.2022 - 03.2025
- Led team in daily operations and ensured adherence to clinical protocols.
- Coordinated staff schedules and facilitated communication to ensure team alignment and efficiency.
- Mentored junior staff and provided training on best practices in patient care.
- Implemented process improvements that streamlined departmental operations and reduced delays.
- Monitored workflow and promptly addressed issues to maintain team performance and meet project deadlines.
- Collaborated with interdisciplinary teams to streamline patient care procedures effectively.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Delegated daily tasks to team members to optimize group productivity.
- Delegated tasks based on team members' strengths to enhance productivity.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team progress and enforced deadlines.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Motivated staff through positive reinforcement techniques.
- Ensured compliance with company policies and procedures throughout the team.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Maintained accurate records of employee attendance and task completion times.
- Collaborated with management team to implement new work procedures or policies.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Coordinated team resources to achieve project goals.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Lab Technician II
Cleveland Clinic
Cleveland
10.2008 - 01.2022
- Conducted routine laboratory tests to ensure accurate results and adherence to safety guidelines.
- Operated and maintained laboratory equipment to ensure accurate results and safety.
- Prepared samples and reagents for various diagnostic procedures in a timely manner.
- Collaborated with medical staff to enhance patient care through effective testing support.
- Trained new staff on laboratory procedures and safety practices effectively.
- Ensured compliance with quality control standards during laboratory operations consistently.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared lab for daily operations by stocking materials and equipment.
- Collected specimens from patients for testing in the laboratory setting.
- Prepared samples for analysis by weighing, filtering, or diluting them.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Followed strict safety protocols while handling hazardous materials in the laboratory environment.
- Performed regular inspections on all equipment to ensure proper functioning.
- Provided technical guidance and training to new lab technicians.
- Monitored and maintained laboratory equipment such as pipettes, centrifuges, and microscopes.
- Prepared specimens and forms for transport to outside laboratories.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
- Recorded data from experiments into detailed lab reports for review by supervisors.
- Managed laboratory supplies and equipment to optimize workflow and meet testing deadlines.
- Attended lab meetings to participate in research discussions.
- Utilized Laboratory Information Management Systems (LIMS) for tracking, documenting, and reporting laboratory activities.
- Assisted in the development and maintenance of laboratory SOPs, improving process efficiency and consistency.
- Maintained and calibrated laboratory equipment, including spectrophotometers, centrifuges, and pH meters to ensure accurate results.
- Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
- Participated in regular laboratory meetings to discuss test results, quality control issues, and process improvements.
- Analyzed specimens using standard laboratory procedures in hematology, microbiology, biochemistry, and molecular biology.
- Prepared samples and reagents for testing according to established protocols, ensuring compliance with safety and quality standards.
Bone Marrow Tech
Cleveland Clinic
Cleveland
03.2020 - 06.2020
- Maintained and repaired medical equipment, ensuring operational readiness for patient procedures.
- Collaborated with healthcare teams to enhance patient care initiatives and outcomes.
- Implemented safety protocols to promote a secure working environment.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Followed safety practices to safeguard against injury and damage to property.
- Completed scheduled appointments on time to drive quality service.
- Performed bone marrow procedures across multiple settings, including OR, radiology, and bedside, ensuring patient comfort and safety.
- Prepared bone marrow slides for pathology analysis.
HLA Technician
Cleveland Clinic
Cleveland
06.2012 - 09.2012
- Maintained equipment and systems to ensure optimal functionality and safety.
- Conducted routine inspections to identify and resolve technical issues promptly.
- Collaborated with team members to implement process improvements, resulting in enhanced operational efficiency.
- Documented maintenance activities and communicated findings to supervisory personnel for informed decision-making.
- Utilized diagnostic tools to troubleshoot equipment malfunctions, ensuring timely resolutions and minimal downtime.
- Blood typing for transplant matching.
- Serology testing for transplant matching.
- Using Laboratory equipment such as microscopes, B-cell/T-cell machine.
- Employed cell complement to analyze samples under microscopes for accurate results.
Nursing Assistant
Cleveland Clinic
Cleveland
01.2005 - 10.2008
- Assisted nurses in providing direct patient care and support.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Facilitated safe mobility, transfer, and positioning of patients to enhance comfort and prevent injury.
- Monitored patient vital signs and reported changes to medical staff.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Executed fall prevention techniques outlined in care plans to ensure patient safety.
- Delivered emotional support and companionship to patients and families, fostering a supportive environment.
- Monitored patients' emotional well-being and provided companionship.
- Educated patients on health management and daily living activities.
- Collaborated with healthcare team to coordinate patient care plans.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient information accurately in electronic health records.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Performed basic nursing skills such as changing wound dressings and administering enemas.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Turned and repositioned bedridden patients to prevent bedsores.
- Regularly supplied, collected, and emptied patient bedpans to maintain hygiene and comfort.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Collected specimens from patients for laboratory testing purposes.
- Reported environmental risks or equipment malfunctions to supervisor.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Regularly supplied, collected, and emptied patient bedpans to maintain hygiene and comfort.
- Collected specimens from patients for laboratory testing purposes.
Education
Bachelor of Science - Biological Anthropology
08-2000
Nursing
Skills
- Specimen processing
- Sample preparation
- Test analysis preparation
- Specimen handling
- Histology techniques
- Antibody serology tests
- Quality control compliance
- Quality control procedures
- Laboratory techniques
- Laboratory equipment maintenance
- Laboratory information systems
- Laboratory safety protocols
- Safety protocol adherence
- Workflow optimization
- Process improvement implementation
- Laboratory work supervision
- Analytical thinking
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Effective communication
- Training and mentoring
- Customer service excellence
- Positive attitude
- Documentation management
- Histology techniques
- Antibody serology tests
Education and Training
other,other
Timeline
Lab Technician III - Cleveland Clinic
03.2025 - Current
Team Lead - Cleveland Clinic
01.2022 - 03.2025
Bone Marrow Tech - Cleveland Clinic
03.2020 - 06.2020
HLA Technician - Cleveland Clinic
06.2012 - 09.2012
Lab Technician II - Cleveland Clinic
10.2008 - 01.2022
Nursing Assistant - Cleveland Clinic
01.2005 - 10.2008
Kent State University - Bachelor of Science, Biological Anthropology
Cuyahoga Community College - , Nursing