Summary
Overview
Work History
Education
Skills
Timeline
Generic

John "Kyle" Beauchamp

Lufkin,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Operations Manager

Double K Construction
09.2021 - Current


  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Backcounter Parts Reperesentative

Rush Truck Center
01.2019 - 09.2021
  • Reviewed current processes and procedures between departments and implemented proactive adjustments to maintain efficient communications and relationships.
  • Maintained extensive understanding of common problems and methods for repair.
  • Ordered parts from various distributors to fulfill demands.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Assisted technicians in finding appropriate parts promptly.
  • Identified specific replacement parts to meet technician's needs, making accurate suggestions with confidence.
  • Trained and mentored junior technicians on regulations, best practices, and performance strategies.

Part Sales Representation

Performance Truck
03.2016 - 01.2019
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Assisted customers in finding appropriate parts promptly.
  • Stocked and managed stock of parts.
  • Maintained extensive understanding of common problems and methods for repair.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Trained and mentored junior employees on regulations, best practices, and performance strategies.

Parts Sales Representative

Rush Truck Center
02.2014 - 03.2016
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Maintained clean and neat parts counter and sales floor.
  • Ordered parts for customers, repair shops and service departments for use in truck and trailer equipment.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Researched vehicles and parts via physical catalogs and electronic means.

Education

High School Diploma -

Central High School
Pollok, TX
05.2007

Skills

  • Workflow Optimization
  • Performance reporting
  • Data Analysis
  • Health and safety compliance
  • Customer Service
  • Performance monitoring
  • Process Improvement
  • Project management abilities
  • Cross-Functional Collaboration
  • Continuous improvements

Timeline

Operations Manager

Double K Construction
09.2021 - Current

Backcounter Parts Reperesentative

Rush Truck Center
01.2019 - 09.2021

Part Sales Representation

Performance Truck
03.2016 - 01.2019

Parts Sales Representative

Rush Truck Center
02.2014 - 03.2016

High School Diploma -

Central High School

Similar Profiles

CREATE PROFILE
John "Kyle" Beauchamp