Operations manager with expertise in technical systems management and staff training. Proven ability in problem solving and equipment maintenance, ensuring high-quality production standards. Demonstrated success in executing seamless events and optimizing operational efficiency.
Overview
4
4
years of professional experience
Work History
Operations Manager, Technical Director, Sound
Renfro Valley Entertainment Center
Mount Vernon, KY
09.2021 - 12.2025
Coordinated staff schedules to optimize coverage during events.
Implemented safety protocols to maintain a secure environment for guests.
Developed training programs for new employees on operational procedures.
Facilitated communication between departments to streamline event execution.
Supervised daily workflow of employees to enhance productivity and uphold quality standards.
Built strong operational teams to meet process and production demands.
Managed staffing needs through recruitment, selection, onboarding, and training.
Supervised crew members in the setup, operation and maintenance of all technical systems.
Trained personnel on the proper use of various pieces of equipment used in productions.
Ensured quality control of all equipment used during productions.
Performed troubleshooting on equipment to resolve any issues that arose during shows or rehearsals.
Monitored audio, video, lighting and rigging equipment during rehearsals and performances.
Cultivated strong client relationships through effective problem-solving and technical support.
Operated video equipment and effects generators to meet fast-paced production demands.
Technical Support Specialist / Technical Operations Manager at FUJITSU PhilippinesTechnical Support Specialist / Technical Operations Manager at FUJITSU Philippines