John Linn
Brooklyn,NY
Summary
Dynamic sales professional with a proven track record of excelling in revenue generation and customer satisfaction. Skilled in CRM proficiency and building strong client relationships, consistently exceeding sales goals by leveraging negotiation expertise and a goal-oriented mindset. Achieved top salesman status, demonstrating a unique blend of technical and interpersonal skills to drive business growth and client loyalty.
Overview
3
3
years of professional experience
Work History
Rental Sales Agent
Avis Budget Group
07.2024 - Current
- Constantly exceeding sales goals at all Manhattan locations with an average of $9,000 in revenue per month.
- Maximized revenue by recommending appropriate rental products and upselling services to customers.
- Collaborated with team members to improve sales strategies and meet monthly targets.
- Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
- Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.
- Established strong rapport with clients, leading to repeat business and referral opportunities.
- Maintained a high level of professionalism, ensuring positive experiences for clients during interactions.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Managed reservations efficiently, reducing wait times for customers upon arrival at the location.
- Handled customer complaints professionally, resolving issues swiftly to maintain satisfaction levels.
- Performed regular inventory checks, ensuring accurate stock levels for smooth rental operations.
New and Used Car Sales Specialist
Plaza Auto Mall
01.2023 - 09.2024
- An average of four reviews, each with a five-star rating, is collected each month from confirmed buying customers on the store's website.
- Earned top salesman in a Kia franchise, with an average of 20 cars per month and an average closing ratio of 40%.
- Managed all tasks from meet and greet to completion of sale, with an average of 3 hours per copy.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Drafted, finalized and submitted paperwork to complete sales.
Customer Service Representative
NexRep
01.2022 - 01.2023
- The average of four reviews, each with a five-star rating, is collected each month from confirmed buying customers on the store's website.
- Earned top salesman in a Kia franchise, with an average of 20 cars per month and an average closing ratio of 40%.
- Managed all tasks from meet and greet to completion of sale, with an average of 3 hours per copy.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Drafted, finalized and submitted paperwork to complete sales.
Education
Associate Of Business Administration - Business Administration
Abraham Lincoln High School
Brooklyn, NY06.2021
Skills
- Team player mentality
- Reliability and punctuality
- Goal-oriented mindset
- Strong negotiation
- Negotiation expertise
- CRM proficiency
- Building rapport
- Upselling strategies
- Persuasive skills
- Deal structuring
- Sales team training
- Relationship building
Accomplishments
- Consistently pushing to exceed sales goals at the current rental company averages 6-9 thousand dollars in revenue for the company's location, pushing for more
Top salesperson for three months in a row at a Kia dealership, with an average of 20 cars sold per month
Timeline
Rental Sales Agent
Avis Budget Group
07.2024 - Current
New and Used Car Sales Specialist
Plaza Auto Mall
01.2023 - 09.2024
Customer Service Representative
NexRep
01.2022 - 01.2023
Associate Of Business Administration - Business Administration
Abraham Lincoln High School
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