Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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John (Luke) Sauvadon

John (Luke) Sauvadon

West Valley City,UT

Summary

Highly detail-oriented and professional Branch Operations and Sales manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management. Inspires staff loyalty through strong leadership and communication skills.

Overview

10
10
years of professional experience

Work History

Truck Rental Branch Manager

Enterprise Mobility
2021 - Current
  • Built and Maintained friendly and professional relationships with Corporate and Retail Customers.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Consulted customers to boost product sales and services.
  • Prepared and presented cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Supervised maintenance team and effectively delegated assignments to optimize processes to mange fleet of 200+ vehicles.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built and maintained relationships with customers, accounts and community to establish long-term business growth by identifying needs and offering appropriate services.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Truck Rental Assistant Branch Manager

Enterprise Mobility
03.2020 - 04.2021
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Identified and captured critical accounts with growth opportunities.
  • Placed sales calls and handled sales for incoming customer calls.
  • Executed sales and marketing initiatives to increase revenue for company.
  • Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.

Senior Account Specialist

Enterprise Holdings
07.2018 - 03.2021
  • Set up new customer accounts and updated existing profiles with latest information.
  • Completed routine and complex account updates to resolve problems.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Developed, maintained and utilized diverse client base.
  • Negotiated prices, terms of sales and service agreements.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Achieved or exceeded company-defined sales quotas.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Management Trainee/Management Assistant

Enterprise Mobility
11.2017 - 07.2018
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Acted with integrity, honesty, and knowledge to promote culture of company.
  • Handled day-to-day customer or client questions via telephone or email.
  • Described product to customers and accurately explained details and care of merchandise.

B2B Sales Consultant

Staples Business Advantage
04.2017 - 11.2017
  • Negotiated prices, terms of sales and service agreements.
  • Built diverse and consistent sales portfolio.
  • Achieved or exceeded company-defined sales quotas.

Marketing Coordinator

Bear Valley Ski Resort
08.2014 - 04.2017
  • Boosted brand awareness with target customer demographics with social, print, and email campaigns.
  • Answered general marketing department inquiries by email, phone, and mail.
  • Developed and executed marketing plans for trade shows and other events to increase brand awareness.
  • Managed event logistics and operations, and coordinated schedules and timelines for events.
  • Developed detailed event reports, documenting all aspects of each event.
  • Implemented contingency plans to address last-minute changes or unforeseen events.

Education

Bachelor of Science - Business (Marketing)

University of Kansas
Lawrence, KS

Skills

  • Sales Professional
  • Customer Service
  • Employee Development
  • Account Management
  • Relationship Building and Management
  • Operations Management
  • Fleet Management
  • Business Development
  • Event Planning
  • Goals and performance
  • Strong team-builder
  • Attention to Detail

Accomplishments

  • Eagle Scout - Boy Scouts of America
  • Finalist - New Venture Business Plan Competition

Interests

Snowboarding, Golf, Hunting, Camping, Sports

Timeline

Truck Rental Assistant Branch Manager

Enterprise Mobility
03.2020 - 04.2021

Senior Account Specialist

Enterprise Holdings
07.2018 - 03.2021

Management Trainee/Management Assistant

Enterprise Mobility
11.2017 - 07.2018

B2B Sales Consultant

Staples Business Advantage
04.2017 - 11.2017

Marketing Coordinator

Bear Valley Ski Resort
08.2014 - 04.2017

Truck Rental Branch Manager

Enterprise Mobility
2021 - Current

Bachelor of Science - Business (Marketing)

University of Kansas

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John (Luke) Sauvadon