Johnlyn Kees
Brookhaven,MS
Summary
Determined and hardworking full-time student at the University of Mississippi working on completing a bachelor in Communication Sciences and Disorders. Passions are being a service to the the youth and elderly.
Overview
5
5
years of professional experience
Work History
Cashier
Family Bussiness
2022.05 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Adapted quickly to new technologies implemented to ensuring seamless operation for both staff and customers.
- Greeted customers with politeness who were entering the store and responded promptly to customer needs.
- Built relationships with local customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Server
Cracker Barrel Restaurant
2018.12 - 2021.05
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled fast pace environment while completing side task
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Enhanced teamwork efforts with kitchen staff and other servers.
Volunteer
Kids R Us
- Supported daycare staff in maintaining a clean, organized, and safe environment for children''s daily activities.
- Provided one-on-one attention to children with special needs, ensuring their comfort and participation in all activities.
- Encouraged outdoor playtime, promoting physical activity and overall health through structured games and free exploration time.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Helped children with homework assignments.
- Read stories, sang songs and facilitated creative play.
- Encouraged children's emotional and social development.
Volunteer
The Pinnacle Of Oxford
- Enhanced community engagement by visiting oxford elderly locals.
- Gained hands on experience by being exposed to different demographics of people.
- Facilitated communication between staff members during visits.
Education
No Degree - Communication Sciences And Disorders
University of Mississippi
University, MS05.2025
Skills
- Community Engagement
- Photography and Videography
- Positive Attitude
- Team Collaboration
- Public Speaking
- Active listening
- Interpersonal skills
- Effective communication
- Adaptability and flexibility
- Empathy and compassion
Timeline
Cashier
Family Bussiness
2022.05 - Current
Server
Cracker Barrel Restaurant
2018.12 - 2021.05
Volunteer
Kids R Us
Volunteer
The Pinnacle Of Oxford
No Degree - Communication Sciences And Disorders
University of Mississippi
References
References available upon request.
References
References available upon request.
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