Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
background-images

John M Martin

Tulsa,United States

Summary

Competent in applying campus policies fairly and equally. Well-organized, caring and attentive to student needs. Successful at completing room and building inspections and connecting often with residents. Dedicated Resident Advisor knowledgeable about campus standards, safety requirements and emergency response protocols. Highly energetic, goal-oriented and diligent in planning activities and de-escalating conflicts. Familiar with following security standards, advocating for student resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports.

Overview

10
10
years of professional experience

Work History

IT Systems Administrator

Bizzel/Job Corps
11.2022 - Current
  • Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
  • Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
  • Implemented effective monitoring solutions to track system performance metrics, enabling proactive issue resolution.
  • Reduced downtime by proactively identifying potential issues and resolving them before they escalated.
  • Maintained vendor relationships and negotiated contracts for cost-effective procurement of hardware and software solutions.
  • Participated in regular audits of IT infrastructure, ensuring compliance with industry standards and internal company policies.
  • Established standardized operating procedures for IT Systems Administration tasks, promoting consistency across the organization in all relevant activities performed throughout daily workloads.
  • Provided exceptional technical support to end-users, promptly addressing any reported issues or concerns with system functionality.
  • Spearheaded inventory control measures to replenish and maintain IT equipment.

Security Mobile Residential Advisor

Odle Management Group
09.2022 - Current
  • Established professional rapport with hall residents, building lasting relationships with people of various ages and from different cultures.
  • Advised and referred students to appropriate resources in personal, social and academic matters.
  • Encouraged and educated students on maintaining appropriate noise levels, living conditions and respecting others' rights.
  • Developed and deepened relationships with residents and fellow staff.
  • Interfaced with residents to address and resolve complaints or grievances.
  • Conducted rounds of rooms and buildings, unlocked windows, propped open doors and Sanitize various halls, classrooms and surfaces.

Warehouse Worker

Tulsa Dream Center
07.2022 - Current
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Used pallet jacks to move items to and from warehouse locations.
  • Recognized defective material and reported issues to management.
  • Staged and sorted multiple types of products for loading.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Operated forklifts to fill or empty overhead spaces.

Supervisor

Macy's
10.2015 - 02.2020
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Planned and managed resources to consistently meet production, quality and cost goals.

Seasonal Area Manager

Macy's
09.2018 - 12.2018
  • Supervised 125 employees, ensuring optimal productivity.
  • Implemented new processes and procedures tactfully and passionately.
  • Evaluated schedules, orders and forecasts to plan processes and meet timetables.
  • Authored and updated production reports and personnel records to facilitate operational decisions.
  • Boosted team morale and overall revenue by creating order picking and putting away contests.

Education

Some College (No Degree) -

McNeese State University
Lake Charles, LA

GED -

Louisiana Community And Technical College
Kinder, LA
01.1992

Skills

  • Issue Resolution
  • Staff Communication
  • Reporting and Documentation
  • Discipline Administration
  • Message Delivery
  • Call Answering and Routing
  • Staff Training
  • Facility Security
  • Student Behavior Observance
  • Team Supervision
  • Incident Reporting
  • Microsoft Office
  • Resident Supervision
  • Active Listening
  • Verbal and Written Communication
  • Public Speaking
  • Behavioral Intervention Plans
  • Communication Clarity
  • Relationship Building
  • Emotional Support

Education and Training

other,other

Timeline

IT Systems Administrator

Bizzel/Job Corps
11.2022 - Current

Security Mobile Residential Advisor

Odle Management Group
09.2022 - Current

Warehouse Worker

Tulsa Dream Center
07.2022 - Current

Seasonal Area Manager

Macy's
09.2018 - 12.2018

Supervisor

Macy's
10.2015 - 02.2020

Some College (No Degree) -

McNeese State University

GED -

Louisiana Community And Technical College

Similar Profiles

CREATE PROFILE
John M Martin