John Mark Reyes

• Developed engaging content across multiple platforms to enhance audience interaction with food reviews from 2015-2021 and with Beauty/Skincare from 2022- Present
• Collaborated with brands to create tailored marketing strategies that increased online presence
• Conducted thorough research to ensure accuracy and relevance of topics covered in content pieces.
• Streamlined content production processes, improving efficiency and reducing turnaround time for projects.
• Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.

• Provided personalized skincare consultations to assess client needs and recommend appropriate treatments.
• Administered various facial treatments using advanced techniques and high-quality products.
• Maintained a clean and organized workspace, adhering to health and safety standards.
• Educated clients on skincare routines and product usage for optimal results.

• Developed strategic initiatives to enhance customer experience and drive brand loyalty.
• Oversaw daily operations, ensuring quality control and consistency across all menu items
• Implemented training programs for staff, fostering a culture of excellence and collaboration.
• Analyzed market trends to identify growth opportunities and adapt product offerings accordingly.
• Optimized supply chain operations to ensure timely delivery of products, reducing costs and improving margins.
• Maintained P&L and shouldered corporate fiscal responsibility.
• Managed day-to-day business operations.

IMDB

• Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
• Assisted in training new staff on menu items and restaurant protocols for efficient service delivery.
• Maintained cleanliness and organization of dining areas to enhance guest experience.
• Collaborated with kitchen staff to ensure timely preparation and delivery of orders.