Hi, I’m
John Marlon Hudson
Aiken,SC
Summary
Focused Engineering Manager accomplished in team leadership and program management. 8 years of experience with track record of accomplishment. Excellent decision-making, planning and communication skills, developing business relationships across various groups building a software development operations culture. Highly skilled in team leadership, budget management and project delivery.
Overview
17
years of professional experience
Work History
Savannah River Nuclear SolutionsAiken, SC
Sr. Engineering Group Manager
04.2021 - Current
Job overview
- Provided technical direction, guidance and support to multiple engineering teams.
- Developed strategies for improving engineering processes, tools and workflows.
- Identified areas for improvement in product design, development, testing and deployment processes.
- Established metrics for measuring engineering performance against goals.
- Implemented best practices in software engineering principles throughout the organization.
- Led periodic meetings with team members to discuss progress on ongoing projects.
- Led in recruiting qualified engineers to join the team.
- Monitored industry trends related to technology advancements that can be leveraged in product development efforts.
- Provided input into the selection of appropriate technologies used in the development process.
- Evaluated existing systems regularly for potential optimization opportunities.
- Worked closely with customers during requirements gathering activities to understand their needs better.
- Managed the development of new products from concept through production.
- Ensured delivery of projects on time, within budget and with quality standards.
- Coached and mentored team members to promote career growth and development.
- Defined product requirements, created project plans, tracked progress and reported status updates to senior leadership.
- Work with senior leaders on projects to enhance our organizational stance within the community
- Monitored internal financial budgets to measure against projections.
Savannah River Nuclear SolutionsAiken , SC
Sr. Engineer Application Support Team Lead
01.2018 - Current
Job overview
- Provided technical support to users on various applications and software products.
- Identified, analyzed, and resolved application-related issues in a timely manner.
- Developed and maintained system documentation for all supported applications.
- Conducted user training sessions for new or existing applications.
- Monitored daily operations of the application support team.
- Assisted with the implementation of new systems and upgrades to existing systems.
- Coordinated with other teams to ensure successful delivery of services.
- Performed troubleshooting activities to identify root cause of application issues.
- Maintained relationships with key stakeholders within the organization.
- Developed strategies for improving customer satisfaction levels.
- Collaborated with vendors on problem resolution efforts when necessary.
- Offered go-live support during critical activation period for smooth implementation.
- Handled all reporting tasks for each project and updated support policy documentation whenever changes were noted.
- Offered training sessions to end users to educate on updated systems.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
Kimberly ClarkBeech Island, SC
Technology Specialist
03.2012 - 01.2018
Job overview
- Tasked with developing SharePoint List and Workflows for customer to help streamline their processes and provide metrics for project management
- Installed and configured software on computers to meet user requirements.
- Maintained user accounts, passwords, data integrity and system security.
- Troubleshot hardware and software issues for users in a timely manner.
- Identified potential IT solutions to improve operational efficiency.
- Monitored network performance and troubleshooted any problems that arose.
- Performed regular system maintenance activities including backups, antivirus scans.
- Conducted research into emerging technologies to identify potential solutions for business needs.
- Managed inventory of IT assets such as laptops, desktops, printers, monitors.
- Assisted in the design of new networks or modifications to existing ones based on customer requirements.
- Repaired faulty equipment such as PCs, laptops, phones, tablets.
- Trained users on how to use various pieces of technology safely and efficiently.
- Developed plans for deploying new technologies or upgrades within organizations.
- Responded quickly to inquiries from internal customers regarding their technical issues.
- Served as network administrator by creating accounts and managing permissions for users.
Aiken County GovernmentAiken, SC
Programmer Analyst
03.2007 - 03.2012
Job overview
- Delivered scalable system architecture to support high-availability Internet site with various internal applications.
- Designed and implemented scalable applications for data extraction and analysis.
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Improved systems with addition of new features and infrastructure.
- Documented program development and revisions to maintain records.
- Tested and deployed scalable and highly available software products.
- Implemented innovative systems for data collection.
- Maintained existing applications and designed and delivered new applications.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Linked computers to network and peripheral equipment.
Education
University of Phoenix
Master of Information Systems
09.2008
American Intercontinental University
Bachelor of Information Technology
12.2005
Skills
- Microsoft Office Suite
- SharePoint Expert
- Software Development
- SQL Server
- Cisco Networking Principles
- Agile Methodologies
- Strategic Planning
- Design Evaluations
- Performance Updates
- Team Building
- Compliance Understanding
- Recruiting
- Business Development
- Training and Mentoring
- Quality Assurance Controls
- Financial Administration
- Persuasive Communication Style
- Project Oversight
- Technology Integration
- Project Management
- Decision-Making Skills
- Personnel Management
- Budget Coordination
- Forward-Thinking Mindset
- Performance Testing
- Contract Negotiation
- Vendor Sourcing
- Manufacturing
- Regulatory Compliance
- Field Operations
- Equipment Knowledge
- Prioritization
- Resourceful Nature
- Interdisciplinary Collaboration
Accomplishments
- Promoted from Team Leader to Sr. Group Manager, in less than 36 -months.
- Earned Key Contributor Award in 2022.
- Oversaw $20 Million Application Modernization Project.
- Created "T.E.A.M (Together Everyone Achieves Much) Culture, improving employee retention.
Personal Life
- Ordained Minister in 2008
- Ten Years as Senior Pastor
- Served as Town Council for eight years
- Board member of community actions program
- Former board member of Child Advocacy Center
Timeline
Sr. Engineering Group Manager
Savannah River Nuclear Solutions
04.2021 - Current
Sr. Engineer Application Support Team Lead
Savannah River Nuclear Solutions
01.2018 - Current
Technology Specialist
Kimberly Clark
03.2012 - 01.2018
Programmer Analyst
Aiken County Government
03.2007 - 03.2012
University of Phoenix
Master of Information Systems
American Intercontinental University
Bachelor of Information Technology
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