Summary
Overview
Work History
Education
Skills
Work Preference
Certification
Hobbies
Software
Accomplishments
Languages
Work Availability
Timeline
John McClafferty

John McClafferty

Talent Strategy & Recruiting Consultant
Chicago,IL

Summary

Strategic Talent Acquisition professional with a demonstrated history of developing industry-best recruitment practices. Proven expertise in leveraging innovative sourcing strategies, implementing data-driven decision-making processes, and fostering strong partnerships with key stakeholders.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Talent Consultant

LHH
Chicago, IL
02.2017 - Current

Talent Consultant (Sr. Talent Acquisition Specialist) (2020 to Present)

  • Working directly alongside Hiring Managers from a variety of industries to source & select talent for open roles while providing guidance on recruitment best practices based on current economic conditions.
  • Recruiting talented professionals for interim & permanent job openings by sourcing on job boards, posting new requisitions, scheduling & conducting in-depth interviews, administering skill-based testing, skill marketing, matching, and interview prep.
  • Leads mass recruitment projects for multiple clients for initiatives such as Non-Profit Grant-Based Hiring, pandemic-related Contact Tracers & Temperature Takers, and large-scale staff augmentation during the Mortgage Industry boom.
  • Advising Sr. Leadership on best practices within the ATS/CRM (Bullhorn), and a burgeoning AI system (TextKernel), while creating positional best-practices that have been used across the organization (for candidate skill-marketing & job posting).
  • Accomplishments:
  • Multi-time Champions Club Member & All Star (production award based on Gross Profit Generation).
  • Produced client billings worth over $1,000,000 in revenue for multiple years (accounting for up to 50-75% of total branch production).
  • Recognized as a Top 5 Practice Area Recruiter within the organization (HR, Financial Services).


Branch Recruitment & Sales Manager (2019 to 2020)

  • Led a team of (8) Recruiters & Business Development Managers while acting as a producing Sales Leader.
  • Responsible for organizing individual & team production goals, performance evaluations, new hire orientation & training, skills development, and team strategy for execution of both short & long-term initiatives.
  • Trained new colleagues on both Sales & Recruitment techniques that emphasized simplicity during the 1st three months, resulting in the successful onboarding of (4) staffing professionals within a 1-year span.
  • Ran weekly & monthly meetings discussing operational & strategic initiatives (such as Associates on Assignment (Payroll Updates), Best Practices, Training Initiatives, and other items.
  • Developed an expanding book of business by making 30-50 daily cold calls to prospective clients, creating mass-email correspondence in mail merge for marketing, and conducting an average of 10 weekly onsite client visits to pitch our services.
  • Accomplishments:
  • Achieved a 72.51% increase in avg. Monthly Revenue within 1 year of leading the team
  • Led our team to the placement of over 100 Temporary Associates on Assignment (AOA) for the 1st time in branch history by organizing recruitment processes for volume clients, standardizing operational procedures, and focusing on quality control for existing placements.
  • Spearheaded a Healthcare Practice Area segmentation for the branch by establishing a new cost center with dedicated team members, developing a healthcare-focused recruitment strategy, and implementing a sales strategy to build out new client relationships.


Recruiter (2017 to 2019)

  • Proactively sourced a high-volume of prospective candidates by utilizing LinkedIn Recruiter, Indeed, ZipRecruiter, CareerBuilder, and other job boards for active and future openings.
  • Developed industry-best practices centered around attracting talent to openings (including candidate-centric job postings, informative job overviews, and outreach email templates that quickly allowed prospective talent to rapidly engage with the organization).
  • Hand-selected by the Vice President to train over colleagues on Interview Preparation in a regional skill-improvement workshop resulting in better overall candidate preparation and job closure rate.
  • Accomplishments:
  • Awarded the Top Revenue & Gross Profit Generating Rookie Recruiter at the branch while exceeding (Advanced) production metrics laid out for new employees by 8.68% in Year 1 & 52.78% in Year 2.
  • Generated over $300,000 in Gross Profit in 1st full year resulting in being named to the Champions Club.

Activities & Fitness Manager

Peace Village
Palos Park, IL
10.2015 - 02.2017
  • Planned & facilitated events & activities for residents that included fitness, live entertainment, games, & activities while accounting for seniors with differing levels of capability
  • Accomplishments:
  • Developed & improved fitness & activities offerings for Seniors that resulted in an overall increase in resident event participation
  • Led the implementation of the Alter-G (an Anti-Gravity Treadmill) & improved overall usage by informing residents of the benefits of using the physical therapy-focused device.

Police Officer

Village of Orland Park
Orland Park, IL
06.2014 - 02.2015
  • Enforced state & local laws / ordinances, handled interpersonal disputes, de-escalated potentially violent encounters, and wrote detailed reports of activity that were subject to court proceedings
  • Accomplishments:
  • Graduated Cook County Police Academy at the top of class (incorporating overall classroom grades, firearms training, physical fitness, and final assessments).

Education

Bachelor of Arts -

University of Illinois At Chicago, Chicago, IL
08.2009 - 05.2013

Overall GPA: 3.83 | Major GPA: 4.00

  • Summa cum laude
  • Honor Roll & Dean's List (Every Semester)
  • Phi Theta Kappa Honors Society

Skills

Technical Skills & Proficiencies

  • Applicant Tracking Systems: Bullhorn CRM, iCIMS, Microsoft Cosmos Silverlight (Azure)
  • Job Boards: LinkedIn Recruiter, Indeed, ZipRecruiter, CareerBuilder, Facebook, College Central Network
  • Business Development: Salesforce (Engage, Demandbase), ZoomInfo, Built In, etc
  • Artificial Intelligence (AI): TextKernel (Expert), ChatGPT
  • General Systems: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint, OneNote), Google Suite (Drive, Docs, Sheets, Slides), SAP Concur, Oracle PeopleSoft, Adobe Sign, Cisco Phone, Zoom, MS Teams, WebEx, Google Meet, Skype, Squarespace etc

Soft Skills / General Abilities:

  • Human Resources Law Expertise
  • Talent Acquisition Strategies
  • Building Partnerships
  • Benefits Negotiation
  • Communication Techniques
  • Screening Processes
  • Talent Scouting
  • Human Resource Information System (HRIS)
  • Complaint Management
  • Fee Collection
  • Improvement Plans
  • Interviewing and Prescreening
  • Training Initiatives
  • Strategic Vision
  • Training Techniques
  • Employee Development
  • Social Media Platforms
  • Compensation Negotiations
  • Standard Operating Procedure
  • Performance Improvement
  • Global Recruitment
  • Confidential Records Management
  • Organizational Systems
  • Complaint Response
  • Human Resources Department Processes
  • Candidate Pipeline Management
  • Operational Efficiency
  • Best Practices
  • Customer Satisfaction
  • Corrective Actions
  • Critical Thinking
  • Employee Performance Evaluations
  • Managing Client Contracts
  • Employee Referral Programs
  • Human Resource Management Software (HRMS)
  • Partner Relationship Management
  • Unemployment Claims
  • Job Fairs
  • Customer Experience
  • Persuasive Sales Techniques
  • Customer Accounts Management
  • Training Development and Execution
  • Problem Resolution
  • Manage Employee Relations
  • HR Support
  • Analytical and Critical Thinking
  • Sort and Vet Applicants
  • Employee Feedback and Recognition
  • Drafting and Administering Contracts
  • Develop Policies
  • Remote Conferencing and Communication
  • Adaptable to Changing Conditions
  • Networking and Partnership Development
  • Technique Optimization
  • Creative Strategies
  • Candidate Searching
  • Applicant Qualification
  • HR Transformation
  • Policy and Procedure Writing
  • Compensation Strategy
  • Reading Comprehension
  • Employee and Applicant Assessment
  • Coordinate Recruitment Strategies
  • Policy Interpretation
  • Time Tracking and Payroll Administration
  • Technical Industry Knowledge
  • Organization Strategies
  • Equal Employment Opportunity (EEO)
  • Performance Optimization
  • Forecast Employment Needs
  • Status Updates
  • Human Resources Management Systems
  • Offer Letter Drafting
  • Cold Calling
  • iCIMS Applicant Tracking Software
  • Project Recruiting
  • Time Management
  • Annual Evaluations
  • Contract Negotiation
  • New Hire Training
  • Public Speaking
  • Assessments and Qualifications
  • Behavioral Interviewing
  • Database Creation
  • Job Applicant Interviews
  • Startup Recruitment
  • C-Suite Executive Relations
  • Lead Generation and Prospecting
  • Verbal and Written Communication
  • Client Relations
  • Selection Strategies
  • New Hire Paperwork Processing
  • Interviewing Clients
  • Resume Uploading
  • Compensation Packages
  • Recruitment Strategy Development
  • Excel Spreadsheets
  • Team Collaboration
  • Organizational Planning Knowledge
  • Human Resource Policies
  • Employment Listing Management
  • Client Relationship Management
  • Client Development
  • Candidate Pre-Screening
  • Campaign Management
  • Employment Law
  • Job Description Development
  • Key Partnership Management
  • Strategic Sourcing
  • Complaint Handling
  • In-Person and Telephone Interviewing
  • Temporary and Seasonal Employees
  • Contracting
  • Industry-Specific HR Regulations
  • Conduct Orientations and Training
  • Database Maintenance
  • Sales Expertise
  • Issue Resolution
  • Customer Support
  • File and Records Management
  • Account Management
  • Managerial Skills
  • Contract Preparation
  • Prospecting Skills
  • Schedule Management
  • Client Meetings
  • Site Visits
  • Promotional Campaigns
  • Plan Sales
  • Calendar and Scheduling Software
  • Recruitment and Training
  • Scheduling and Time-Tracking
  • Handling Complaints
  • Proposal Coordination
  • Staff Coaching and Training
  • Delegation and Supervision
  • Manage Employees
  • Quotes and Sales
  • Effective Project Management
  • Public Relations and Sales
  • Implementing Pricing Strategies
  • Upselling
  • Onsite Touring

Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsWork from home optionHealthcare benefits401k matchTeam Building / Company RetreatsStock Options / Equity / Profit SharingPaid time off

Certification

Certified Career Coach

Hobbies

Hobbies:

  • Reading / Listening to Books: Spotify's new audiobooks section has been a godsend.
  • Jiu Jitsu: this one is new for me...still getting my butt kicked!
  • Podcasts & Music: Last year's Spotify wrapped showed that I'm a Top 1% user ... I don't know that it's something to be proud of, but I do listen to a fair few professional development podcasts weekly in between my normal rotation of comedy pods.
  • TV / Movies / Videogames: guilty pleasures, but still love them!
  • Food / Beer / Whiskey: I exercise a decent bit so that I can indulge now & then. My wallet gets thinner as my taste gets more expensive...

Software

Bullhorn ATS / CRM

ICIMS

Microsoft Cosmos Silverlight (Azure)

LinkedIn Recruiter

Indeed

ZipRecruiter

CareerBuilder

Facebook

College Central Network

Salesforce (Engage, Demandbase)

ZoomInfo

Built In

TextKernel AI

ChatGPT

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint, OneNote)

Google Suite (Drive, Docs, Sheets, Slides)

SAP Concur

Oracle PeopleSoft HRIS

Adobe Sign

Cisco Phone

Zoom

WebEx

Google Meet

Skype

Squarespace

Accomplishments

  • Multi-time Champions Club Member & All Star (production award based on Gross Profit Generation).
  • Produced client billings worth over $1,000,000 in revenue for multiple years (accounting for up to 50-75% of total branch production).
  • Recognized as a Top 5 Practice Area Recruiter within the organization (HR, Financial Services).
  • Achieved a 72.51% increase in avg. Monthly Revenue within 1 year of leading the team
  • Led our team to the placement of over 100 Temporary Associates on Assignment (AOA) for the 1st time in branch history by organizing recruitment processes for volume clients, standardizing operational procedures, and focusing on quality control for existing placements.
  • Spearheaded a Healthcare Practice Area segmentation for the branch by establishing a new cost center with dedicated team members, developing a healthcare-focused recruitment strategy, and implementing a sales strategy to build out new client relationships.
  • Awarded the Top Revenue & Gross Profit Generating Rookie Recruiter at the branch while exceeding (Advanced) production metrics laid out for new employees by 8.68% in Year 1 & 52.78% in Year 2.
  • Generated over $300,000 in Gross Profit in 1st full year resulting in being named to the Champions Club.
  • Was asked by the Corporate Training team to lead an Advanced Training on Candidate Control during the interview & placement process where I disseminated methods to utilize gathered information to ensure a successful recruiting outcome.
  • Asked by the Corporate Training Team to participate in a 3-Person All Star Panel for where myself and two other colleagues recognized for Top Organizational Performance shared insights into our methods for attaining success in the Talent Search Industry with over 50 tenured colleagues.
  • Participated in UAT & BAT testing for an implementation of TextKernel (AI) Automatch into our existing CRM System (Bullhorn). Automatch was designed to match candidates to new jobs in our system based on set parameters. Made the recommendations to the Technology Success Team: Limit the Zip Code Radius Search, Minimum Pay/Maximum Pay (and a +/- window that scales larger as compensation increases), An Increased ‘Wait Time’ to Get the Full Job Description into Bullhorn before TK Automatch (20 min window was default), Job Title Matching (w/ similar titles built in)
  • #1 Billing Recruiter within practice area within the region (Illinois, Indiana, Wisconsin, Ohio) for Human Resources, Supply Chain, Office Support, etc.
  • Mobilized over 100 Career Consultants for placement within our Career Transition & Mobility (Outplacement Services) practice during a massive influx of need due to economic layoffs.
  • Advised Senior Leadership on best practices within 2 systems (Bullhorn & TextKernel).
  • Shared recommendations with our Operations & Onboarding Leadership group on potential efficiencies that the organization later implemented within our Associate onboarding process.
  • Became a Colleague Mentor and helped train new colleagues on situational best practices within the staffing & placement industry after their completion of the organization’s standard New Colleague Training (NCT)
  • Member of our Tech Task Force (Innovation Champions)
  • Maintained high level of production even with a severely diminished sales staff & detrimental changes in what accounts could be worked by who (based on practice area – healthcare, etc.)
  • Trained colleagues on best practices within Bullhorn and our AI Candidate Matching tool TextKernel.
  • Top 5 Financial Services Recruiter for my Practice Area
  • Top 5 Recruiter overall within Practice Area
  • Developed Candidate Skill Marketing & Job Posting Templates that rolled out nationally as standardized best-practice versions for the North American offices.
  • Spearheaded a mass-recruitment of both COVID-19 Contact Tracers & Temperature Takers. Developed a multi-step process to activate, train, and work to place over 600+ candidates within a 3 week period of time by utilizing free COVID-19 Contact Tracing training via Association of Territorial Health Organization (ASTHO) / Johns Hopkins
  • Developed a Quality Assurance process that helped decrease AOA turnover and increase Associate satisfaction scores in nPS surveys

Languages

English
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Talent Consultant - LHH
02.2017 - Current
Activities & Fitness Manager - Peace Village
10.2015 - 02.2017
Police Officer - Village of Orland Park
06.2014 - 02.2015
University of Illinois At Chicago - Bachelor of Arts,
08.2009 - 05.2013
John McClaffertyTalent Strategy & Recruiting Consultant