John Michael Oducayen
National City,CA
Summary
Detail-oriented professional with extensive experience in workplace safety and compliance. Known for proactive identification of issues and implementation of preventive measures, ensuring a safe and efficient work environment.
Overview
15
15
years of professional experience
Work History
Bench Technician
Lighteum Medical
San Diego, CA
02.2024 - Current
- Performed routine maintenance on equipment, improving reliability and reducing downtime.
- Developed standard operating procedures for testing protocols, enhancing consistency in results.
- Conducted quality control inspections to ensure compliance with regulatory standards.
- Reduced device malfunction rates by performing regular maintenance and calibration tasks.
- Streamlined repair processes, resulting in faster turnaround times and increased productivity.
- Prevented equipment failures through proactive identification of potential issues and implementation of preventive measures.
- Collaborated with engineering teams to identify root causes of technical issues and implement effective solutions.
Kitchen Manager
Max Restaurant
Dededo Guam
02.2020 - 12.2023
- Oversaw kitchen operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, coordinating supply orders to minimize waste and optimize cost efficiency.
- Trained and mentored kitchen staff, promoting skill development and teamwork in a fast-paced environment.
- Implemented new menu items based on seasonal ingredients, enhancing customer satisfaction and engagement.
- Streamlined food preparation processes, reducing service times while maintaining quality standards.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
Wait Staff Member
Nikko Hotel Guam
Tamuning Guam
07.2017 - 01.2020
- Delivered exceptional customer service in high-volume dining environment.
- Managed table assignments and ensured timely service for all guests.
- Collaborated with kitchen staff to optimize food quality and presentation.
- Resolved guest inquiries and complaints promptly, enhancing overall satisfaction.
- Maintained cleanliness and organization of dining area to meet health standards.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Shift Supervisor
Mobile Gas Station
Yigo, Guam
06.2011 - 07.2017
- Conducted regular staff meetings to communicate updates and promote teamwork among employees.
- Resolved customer complaints promptly, fostering a positive shopping experience for patrons.
- Implemented process improvements that enhanced workflow efficiency and reduced wait times.
- Managed inventory levels, coordinating restocking efforts to minimize disruptions in service.
- Trained and mentored team members on customer service protocols and operational procedures.
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Education
Associate of Science - Nursing Aid
San Pedro College
Davao City Philippines07.2010
High School Diploma -
Davao City National High School
Davao Philippines06.2005
Skills
- Customer service
- Employee training
- Workplace safety
- Multitasking and organization
- Food safety
- Cash handling
- Food preparation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Serve Safe Certificate
Passed My Serve Safe Certificate
Languages
English
Native or Bilingual
Timeline
Bench Technician
Lighteum Medical
02.2024 - Current
Kitchen Manager
Max Restaurant
02.2020 - 12.2023
Wait Staff Member
Nikko Hotel Guam
07.2017 - 01.2020
Shift Supervisor
Mobile Gas Station
06.2011 - 07.2017
Associate of Science - Nursing Aid
San Pedro College
High School Diploma -
Davao City National High School