Johnna Chapman
Roseville,USA
Summary
Compassionate Registered Nurse with 20 years of experience specializing in patient-centered care at Sutter Care at Home. Comprehensive experience in facilitating patient transitions and coordinating care. Proven impact in streamlining processes and enhancing patient satisfaction. Known for collaborative work ethic, adaptability, and expertise in patient relations and healthcare communication.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Hospice Hospital Liaison/Team Nurse
Sutter Care at Home
03.2014 - Current
- Facilitated communication between healthcare providers and patients to ensure seamless transitions of care.
- Developed and maintained relationships with hospital staff to enhance service delivery and patient satisfaction.
- Coordinated discharge planning processes, ensuring timely follow-up services for patients post-discharge.
- Implemented best practices for case management, improving overall efficiency within the healthcare team.
- Trained new staff on hospital liaison protocols, fostering a culture of continuous improvement and teamwork.
- Led multidisciplinary meetings to address complex patient cases, enhancing collaborative problem-solving among providers.
- Streamlined referral processes by optimizing communication channels between hospitals and home healthcare services.
- Served as a trusted resource for families navigating complex medical situations, offering compassionate guidance throughout their journey from admission to post-discharge support services.
- Communicated with family, pharmacies, hospice care, discharge planners, and other professionals to complete seamless transitions.
- Advocated on behalf of patients'' needs and preferences regarding treatment options, ensuring that all parties were informed of potential benefits and risks.
- Improved patient satisfaction by streamlining communication between hospital departments and external healthcare providers.
- Educated families on end-of-life care options, ensuring understanding and comfort during difficult times.
- Managed pain effectively by closely monitoring symptoms and adjusting medications accordingly.
- Improved patient comfort by providing compassionate end-of-life care and symptom management.
- Coordinated with physicians to adjust medications as needed for optimal palliative care outcomes.
- Promoted a peaceful and supportive environment for patients and their families during the end-of-life transition.
- Advocated for patients'' wishes regarding medical treatment options, respecting cultural beliefs and values throughout the decision-making process.
Registered Nurse Oncology Unit
American Mobile Healthcare | Sierra Nevada Memorial Hospital
08.2013 - 03.2014
- Administered patient care plans, ensuring adherence to established protocols and standards.
- Collaborated with interdisciplinary teams to optimize patient outcomes and treatment strategies.
- Educated patients and families on health management, enhancing understanding of conditions and treatments.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Registered Nurse
Seasons Hospice and Palliative Care | Naperville, IL, USA
04.2012 - 08.2013
- Monitored vital signs and symptoms, adjusting treatment plans as necessary for symptom management.
- Educated families on end-of-life care options and available resources for support.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse
Advocate Lutheran General Hospital | Park Ridge, IL, USA
01.2005 - 12.2012
- Medical/Oncology/BMT Unit
- Collaborated with interdisciplinary teams to enhance patient comfort and quality of life.
- Educated families on treatment protocols, side effects, and coping strategies to support holistic patient care.
- Managed complex cases involving multiple comorbidities by collaborating effectively with interdisciplinary healthcare team members.
- Assisted physicians during procedures such as bone marrow biopsies, lumbar punctures, and central line placements.
- Educated patients and families on cancer diagnosis, treatment options, side effects, and self-care measures.
- Implemented pain management strategies to alleviate discomfort for terminal patients.
- Provided emotional support and counseling to patients and their families during critical times.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered chemotherapy and supportive care to oncology patients, ensuring comfort and safety.
Education
Bachelor of Science Degree - Nursing
Grand Canyon University
10.2019
Associates Degree - Nursing
Naugatuck Valley Community College
05.2004
Skills
- Strong assessment and organizational skills
- Chemotherapy and Immunotherapy knowledge
- Expert in Electronic Health Record systems (EPIC)
- Strong communication skills
- Effective in collaboration between Health Care teams
- Proficient in offering clear, empathetic guidance
- Prioritizing comfort through effective symptom control
- Emotional and spiritual support: Recognizing and validating the emotional experiences of both
patients and their loved ones - Client advocacy specialist
- Dedication in building strong relationships
- Compassionate patient liaison
Certification
Registered Nurse, CA, 848777
Timeline
Hospice Hospital Liaison/Team Nurse
Sutter Care at Home
03.2014 - Current
Registered Nurse Oncology Unit
American Mobile Healthcare | Sierra Nevada Memorial Hospital
08.2013 - 03.2014
Registered Nurse
Seasons Hospice and Palliative Care | Naperville, IL, USA
04.2012 - 08.2013
Registered Nurse
Advocate Lutheran General Hospital | Park Ridge, IL, USA
01.2005 - 12.2012
Associates Degree - Nursing
Naugatuck Valley Community College
Bachelor of Science Degree - Nursing
Grand Canyon University