JOHNNA DOMINO

ccessfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

• Maintained detailed records of permits issued, fees collected, and inspection results for accurate reporting and analysis purposes.
• Prepared comprehensive reports on permit activities for management review, highlighting areas of success as well as challenges faced by the department.
• Managed high-volume caseloads while maintaining strict deadlines for permit issuance, contributing to department productivity goals.
• Responded to requests for information from public, other municipalities or state and federal legislative offices.
• Performed routine data entry or document management.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Monitored project performance to identify areas of improvement and make adjustments.
• Obtained building and specialty permits from local jurisdictional agencies.
• Reduced errors in permit applications by establishing quality control measures for documentation review.
• Supported the successful completion of numerous projects by effectively managing and coordinating permit-related tasks throughout the project lifecycle.
• Collaborated with project managers to develop accurate timeline projections based on permitting requirements.
• Coordinated with multiple departments to ensure timely completion of permitting tasks, resulting in smoother project execution.
• Conducted thorough permit research, identifying potential roadblocks and addressing them proactively.
• Managed communication with regulatory agencies, maintaining positive relationships and expediting approvals when necessary.
• Increased efficiency by developing templates for commonly used forms and documents related to permitting activities.
• Assisted in preparing permit applications, ensuring accuracy and completeness of required documents.
• Maintained a strong working knowledge of local, state, and federal regulations pertaining to permits, ensuring that all applications were in compliance.
• Monitored progress of permit applications through various stages, efficiently resolving any issues that arose during the process.
• Served as a liaison between multiple government agencies involved in permitting processes for large-scale projects, facilitating effective communication and cooperation.
• Supported the development of a centralized permit tracking system, improving inter-departmental communication and coordination.

• Prepared material orders to complete projects on time and within budget.
• Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders.
• Delivered comprehensive bid proposals for Aerospace, Multi-Use, Entertainment and restaurant projects and gained client approval on costs.
• Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data.
• Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
• Maintained privacy and confidentiality of all information for existing and prospective clients to protect personal and business interests.
• Prepared estimates used by management for purposes such as planning, organizing and scheduling work.
• Provided accurate estimates by defining scope, timelines, potential setbacks and limitations.
• Determined project objectives, budgets and schedules by coordinating with clients and teammates and optimized plans to meet changing conditions.
• Collected historical cost data to estimate costs for current or future products.
• Conducted special studies to develop and establish standard hour and related cost data or to effect cost reduction.

• Managed the installment of underground gas and plumbing building wide, as well as all components for each units (roughly 250 each) for 2 new high rise apartment/condominium ground up buildings.
• Worked closely with the GC and Architects to ensure everything was built correctly and to design specifics.
• Issued and maintained RFI's;Distributed RFI's to all parties.
• Worked directly with project engineers to ensure drawings were submitted, approved, distributed and all necessary changes were made.
• Managed project schedule.
• Created, submitted and distributed all submittals.
• Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.

• Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
• Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
• Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
• Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
• Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
• Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

• Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
• Identified risks and implemented mitigation strategies, minimizing potential issues during the project lifecycle.
• Ensured quality control for all aspects of the project, reducing defects and rework.
• Maintained records for each project and engineering discipline.
• Reduced project timelines with proactive planning and close monitoring of progress.
• Evaluated change order requests in response to out-of-scope work activities.
• Reviewed contractor proposals to determine favorable partnerships for on-time and under-budget project completion.
• Determined and scheduled priorities as required to progress engineering work.
• Managed budgets effectively for multiple projects, ensuring financial targets were met.
• Negotiated contracts with suppliers to secure favorable terms and save costs.
• Streamlined communication channels with suppliers, improving supply chain efficiency and reducing project delays.
• Managed project budgets with precision, preventing cost overruns and ensuring financial integrity.
• Cultivated strong relationships with clients, leading to repeat business and referrals.

• Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.
• Maintained client files with sales contracts, records of client interactions, client notes, and other information.
• Performed duties and provided service in accordance with established operating procedures and company policies.
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Established performance and service goals and held associates accountable for individual performance.
• Delivered exceptional customer service with timely communication and proactive problemsolving.
• Ensured accurate billing and invoicing through diligent record keeping and organization skills.
• Gained trust from clients by demonstrating expertise in their industries while consistently delivering high-quality service tailored specifically to their needs.
• Designed customized account strategies tailored to the unique needs of each client.
• Boosted client satisfaction by addressing concerns, providing solutions, and maintaining strong relationships.
• Managed accounts to retain existing relationships and grow share of business.

• Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
• Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
• Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Maintained database and spreadsheets with accurate inventory and status.
• Tracked hours and expenses to keep project on task and within budgetary parameters.
• Assisted with onboarding newly hired staff members and coached on task prioritization.
• Created job files for each project and maintained current data in each file.
• Responded to requests for information on materials to inquiring parties.
• Kept corporate and client information confidential, adhering to data safety measures.
• Prepared meeting agendas and minutes for distribution and record keeping.
• Photocopied, distributed and emailed documents to project managers.
• Led project documentation efforts, ensuring accurate and timely updates were accessible, significantly reducing information gaps.
• Negotiated contracts with vendors to secure cost-effective services and materials, positively impacting budget adherence.
• Orchestrated onboarding of new team members, ensuring seamless integration into project workflows and culture.
• Coordinated cross-departmental meetings to streamline project communication, enhancing team collaboration and efficiency.
• Led resolution of critical project issues, mitigating risks and preventing significant delays in project milestones.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Verified quality of deliverables and conformance to specifications before submitting to clients.

• Started Architectural division within the construction company.
• Manage & Maintain Client Relations with clients such as Nike, BCBG, Liz Claiborne, Ra Sushi.
• Lead successful project deliveries within agreed upon scope, schedule, quality, budget, and resources.
• Provide Landlord/Jurisdiction Research related to all projects Coordinate all project review submittals.
• Manage all fees related to the printing/shipping of projects
• Manage a due diligence team when workload is heavy
• Manage all Contractor licenses for President
• Manage all Architect's Licenses
• Served as the single point of contact for project scheduling and changes.
• Supported the Business Development Team and Sales Team.

• Managed anywhere from 1 to 20 projects at a time, in all different stages of the project.
• Facilitated processing of RFI's, submittals and samples among the general contractor, the owner and their consultants/contractors.
• Manage and Coordinate all project review submittals.
• Manage the bid distribution for all applicable clients
• Manage and Provide (as needed) an overall project status report with basic 'milestone' dates and timelines.
• Served as the single point of contact for project scheduling and changes.