Summary
Overview
Work History
Education
Skills
Certification
Timeline
SELECT AWARDS
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JOHNNA Gandy

Lithia,FL

Summary

Motivated Military Veteran leveraging 15+ years of proven experience in program management. Acquires extensive knowledge in healthcare administration, record maintenance, computer data entry, strategic planning, and policies and procedures. Passionate about continuing my military service by building a long term career with the Department of Veterans Affairs.

Overview

14
14
years of professional experience
1
1
Certification

Work History

5th Grade ELA Teacher

Navigator Academy Valrico
09.2022 - 05.2023
  • Designed engaging ELA curriculum aligned with state standards. Developed tools to evaluate student progress effectively.
  • Led parent-teacher conferences to discuss student performance.
  • Contributed to school-wide initiatives such as curriculum development committees, professional learning communities, and extracurricular activities.

Medical Department Supervisor

United States Navy
10.2016 - 07.2022


  • Monitored patient flow, identifying existing and potential delays in processes.
  • Streamlined office operations to enhance workflow efficiency and productivity.
  • Established procedures to better manage medical records, scheduled consults, legal waivers.
  • Developed and managed various EXCEL spreadsheets that streamlined interdepartmental communication to ensure alignment on project objectives.
  • Led performance evaluations, fostering professional development among team members.
  • Maintained a clean, organized, and professional office environment to support maximum productivity.
  • Highly motivated, resourceful, and knowledgeable producing outstanding results and excelling in leadership expectations.

Medical Records Manager

United States Navy
01.2014 - 09.2016
  • Served as a technical expert in health record content and documentation requirements.
  • Properly maintained over 1600 medical records. Ensured proper filing of all medical forms for staff and personnel deploying to Areas of Responsibility in support of Global contingency operations.
  • Trained over 125 personnel on proper medical recording procedures, subject matter expert on medical forms, recording injury case management, immunizations, PHAs, mobilizations, and general health care forms.
  • Implemented electronic health record systems, to match physical health records, driving organizational efficiency and accessibility of patient information.

Work Center Supervisor

United States Navy
01.2009 - 12.2013


  • Managed the operational health, training, medical logistics and readiness of Navy Reservists and staff members.
  • Assisted in PHAs, dental exams, blood draws, vaccinations, record verifications, and reviewed injury management cases.
  • Implemented the overhaul of the supply process; executed a bulkhead-to-bulkhead material inventory ensuring no lapse in patient care during 12 real-world operations.
  • Used a variety of computer applications in daily activities and duties, such as Outlook, Excel, Word, and Power Point and is competent in the use of health record applications.

Education

Bachelor of Science - Early Childhood Administration

Purdue University

Associate of Applied Science - Paralegal Studies

Kaplan University
01.2015

Skills

  • Detail-oriented
  • Flexible and adaptable
  • Attention to detail
  • Process improvement

Certification

  • Computer Operator, U.S. Department of Labor 2021
  • Medical Secretary, U.S. Department of Labor 2018
  • Casualty Assistance Calls Officer Program Manger Course
  • Petty Officer Selectee Leadership Course
  • Sexual Assault Advocate Program Manager
  • Medical Records Administration Course
  • Command Drug and Alcohol Program Manager
  • Health Promotions Program Manager

Timeline

5th Grade ELA Teacher

Navigator Academy Valrico
09.2022 - 05.2023

Medical Department Supervisor

United States Navy
10.2016 - 07.2022

Medical Records Manager

United States Navy
01.2014 - 09.2016

Work Center Supervisor

United States Navy
01.2009 - 12.2013

Bachelor of Science - Early Childhood Administration

Purdue University

Associate of Applied Science - Paralegal Studies

Kaplan University

SELECT AWARDS

Teacher of the month Nov/Dec 2022, MEPS Tampa “Support person of the Year” Fiscal Year 2021, Sailor of the Quarter (5), Sailor of the year FY 2016, Marine Corps Commendation Medal, Navy and Marine Corps Achievement Medal (4), Military Outstanding Volunteer Service Award 

JOHNNA Gandy