Johnna Mariano
Acoma Pueblo
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Allsups Convience Store
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Good2Go
01.2024 - 06.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Cook /Cashier
Blake's Lotaburger LLC
10.2022 - 03.2023
- Monitored food safety standards to uphold health regulations.
- Prepared diverse menu items by following standardized recipes and presentation guidelines.
- Cooked meals to meet customer dietary preferences and special requests.
- Managed kitchen inventory for optimal stock levels and reduced waste.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cook
Taco Village
10.2021 - 10.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Checked food temperature regularly to verify proper cooking and safety.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Education
Undergraduate School -
Graduate School -
Other -
High School -
Valley High School
Albuquerque, NM05-2012
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Cash handling and management
- Reliability and punctuality
- Time management skills
Certification
- Food Handler Certification (FHC) - State or County Health Departments.
- Tobacco Seller's License - Various State Agencies.
- National Professional Certification in Customer Service - National Retail Federation (NRF).
- Alcohol Seller/Server Certification – Various State-Specific Agencies
Timeline
Cashier
Allsups Convience Store
07.2024 - Current
Cashier
Good2Go
01.2024 - 06.2024
Cook /Cashier
Blake's Lotaburger LLC
10.2022 - 03.2023
Cook
Taco Village
10.2021 - 10.2022
Graduate School -
Other -
Undergraduate School -
High School -
Valley High School
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