Johnna Artelos-Taylor
West Palm Beach,FL
Summary
Someone who values organization and meaningful connections. Highly motivated, with great time-management skills and a strategic mindset toward success. Proficient in using different social media platforms and can quickly learn new technologies. Experience in the service industry has developed multitasking abilities and reinforced the importance of task prioritization and building strong relationships with others.
Overview
11
11
years of professional experience
Work History
Hyper Wellness Representative
Restore Hyper Wellness
West Palm Beach, Florida
08.2024 - Current
- Greeted customers and responded to inquiries in a timely manner.
- Provided customer service by answering product and service related questions.
- Processed payments using point of sale system software.
- Answered phone calls and directed them to appropriate personnel.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Organized backroom stock including receiving shipments, stocking shelves, inventory control.
- Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Helped customers find specific products, answered questions, and offered product advice.
Communications and Content Coordinator
Harbour South Florida
09.2020 - Current
- Maintained content marketing calendar to schedule creation and delivery deadlines.
- Managed church-wide communications, ensuring timely and accurate dissemination of information.
- Created and reviewed graphics and branding materials in accordance with church's guidelines.
- Promoted and highlighted groups, gatherings, and special events on social media channels.
- Collaborated with web development team to update and maintain church's website.
- Included communication details in planning center schedule to ensure smooth operations.
After-School Care Provider
Gardens School Of Technology Arts
Palm Beach Gardens, FL
08.2018 - 05.2019
- Supervised children during after-school hours; ensuring safety and providing support.
- Responded quickly to medical emergencies if they occurred while on duty.
- Prepared snacks for the children; ensuring that their dietary needs were met.
- Provided emotional support and comfort to students who needed it.
- Managed student behavior in an appropriate manner according to school policies.
- Facilitated positive relationships between children of different ages; promoting teamwork and cooperation skills.
- Taught basic life skills, such as hygiene, manners, respect, to students.
- Collaborated with other staff members to come up with creative ideas for engaging activities.
- Organized recreational activities, such as games and crafts, to engage the children.
Art and Public Relations Specialist
Covenant Centre International
11.2017 - 08.2020
- Developed design concepts
- Designed graphics for websites, logos and promotions for marketing purposes
- Contributed to creative process through original ideas and inspiration
- Secured media coverage for specific campaigns
- Prepared social media posts and videos with
- Cultivated and maintained strong relationships with media outlets
- Managed casting and selected shot locations
- Supervised post-production process, including editing, dubbing and color correction
- Edited footage to create videos for multiple multimedia platforms.
Team Member
Results Unlimited By Amy
Calhoun, MO
07.2017 - 10.2017
- Maintained a clean and organized gym environment, ensuring all equipment was in proper working order.
- Greeted members and guests upon arrival, provided facility tours, and answered questions.
- Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies.
- Returned equipment to proper locations and re-racked weights, equipment and accessories.
- Answered incoming calls from prospective or current members regarding membership fees or upcoming promotions.
Team Member
Tropical Smoothie
Savage, MN
01.2017 - 04.2017
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Built and maintained working relationships with peers and upper management.
Production Assistant
Bethany Global University
01.2017 - 05.2017
- Stayed alert, active and ready to respond to any request at any time using variety of available resources
- Assisted director with planning and completing shots
- Reviewed film and gave suggestions when asked
- Supervised post-production process, including editing, dubbing and color correction
- Followed through on contacts and leads to gather information for stories
- Arranged and conducted interviews with individuals knowledgeable about each story's subject matter
Barista
Mugshots
Bloomington, MN
09.2016 - 12.2016
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Hostess
Applebee's Grill + Bar
01.2014 - 01.2017
- Swept, wrapped silverware and performed other tasks to help dining room operate in efficient manner
- Carried out supervisory responsibilities in accordance with company policies and applicable laws
- Supervised, trained and developed team members in accordance with company policies and procedures
- Engaged in suggestive selling and other sales techniques
- Assisted customers with carry-out service
- Cleaned storage area and work areas and kept floors free of spills, water and hazardous debris
- Established and maintained positive work environment
- Routinely removed trash and debris from restaurant
- Resolved guest complaints quickly and efficiently
- Stocked and maintained cleanliness of stations
- Set dining tables according to type of event and service standards
- Effectively listened to, understood and clarified guest concerns and issues
- Provided friendly and attentive service
- Kept facility compliant with health codes, sanitation requirements and license regulations
- Quickly set up and cleared tables and stocked all service stations.
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ05-2025
Associate of Arts - Psychology
Palm Beach State College
Lake Worth, FL12.2023
GED -
Homeschooled
Calhoun, GA05.2015
Skills
- Extremely organized
- Relationship building
- Self-motivated
- Time management
- Strategic planning
- Punctual
- Attention to detail
- Quick problem solver
- Decision-making
- Google Drive
- Teamwork and Collaboration
- Adaptable and Flexible
- Decision-making
- Google Drive
- Teamwork and Collaboration
- Adaptable and Flexible
Timeline
Hyper Wellness Representative
Restore Hyper Wellness
08.2024 - Current
Communications and Content Coordinator
Harbour South Florida
09.2020 - Current
After-School Care Provider
Gardens School Of Technology Arts
08.2018 - 05.2019
Art and Public Relations Specialist
Covenant Centre International
11.2017 - 08.2020
Team Member
Results Unlimited By Amy
07.2017 - 10.2017
Team Member
Tropical Smoothie
01.2017 - 04.2017
Production Assistant
Bethany Global University
01.2017 - 05.2017
Barista
Mugshots
09.2016 - 12.2016
Hostess
Applebee's Grill + Bar
01.2014 - 01.2017
Bachelor of Arts - Psychology
Arizona State University
Associate of Arts - Psychology
Palm Beach State College
GED -
Homeschooled
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