Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Johnna Reagan

Odenton,MD

Summary

Versatile Network Systems Technician with a proven track record at Tennessee Air National Guard, enhancing network security and system performance. \Recognized for adaptability and a customer-focused approach, I consistently achieved high satisfaction levels and streamlined processes for peak network functionality.

Diligent Network Systems Technician with solid background in network systems and infrastructure management. Successfully implemented various network solutions, enhancing operational efficiency and reliability. Demonstrated expertise in troubleshooting complex network issues and maintaining robust security protocols.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Network Engineer

SAIC
Beltsville, MD
01.2025 - Current
  • Developed and implemented communication strategies for secure information dissemination.
  • Led teams in conducting technical training sessions on cryptologic operations and tools.
  • Designed and implemented network configurations to optimize system performance.
  • Monitored network traffic and analyzed performance metrics for troubleshooting.
  • Conducted regular audits of network systems to ensure compliance with standards.
  • Monitored network security protocols, identifying vulnerabilities and mitigating risks proactively.
  • Developed project plans, timelines, and resource allocation strategies for key initiatives.

Network Systems Technician

Tennessee Air National Guard
Maryville, TN
07.2023 - Current
  • Optimized system performance through regular maintenance, updating firmware, and configuring settings as needed.
  • Increased overall system stability with proactive monitoring of potential issues using advanced analytical tools.
  • Assisted in the design of robust network architecture, incorporating industry best practices for maximum efficiency and scalability.
  • Streamlined troubleshooting processes for quicker issue resolution, utilizing diagnostic tools and software.
  • Enhanced network efficiency by implementing and maintaining hardware and software components.
  • Ensured compliance with company policies and industry regulations by staying abreast of current trends in data protection practices.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Monitored network hardware operations to evaluate proper configuration.
  • Performed network security design and integration duties.

Education

High School Diploma -

Farragut High School
Farragut TN
05-2023

Skills

  • Router configuration
  • Cryptologic Secure communications
  • Network troubleshooting
  • IP addressing
  • Hardware installation
  • Switch configuration
  • Network security
  • VoIP systems
  • Network cabling

Certification

  • CompTIA Certification Security+
  • Active Secret Clearance Pending TS

Timeline

Network Engineer

SAIC
01.2025 - Current

Network Systems Technician

Tennessee Air National Guard
07.2023 - Current

High School Diploma -

Farragut High School