Johnna Wakefield

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Upsold additional products and services to increase revenue.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Enhanced shopping experience, provided product information and location assistance.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Improved efficiency, organized checkout area for optimal workflow.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Upsold additional products and services to increase revenue.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Enhanced shopping experience, provided product information and location assistance.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Improved efficiency, organized checkout area for optimal workflow.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.

Evaluated institutions for compliance with Federal regulations related to the National School Lunch Program, Summer Food Service Program, and the Child and Adult Care Food Program.

Audited State agencies for compliance with Federal regulations related to the National School Lunch Program, Summer Food Service Program, and the Child and Adult Care Food Program.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Upsold additional products and services to increase revenue.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Enhanced shopping experience, provided product information and location assistance.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Improved efficiency, organized checkout area for optimal workflow.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Upsold additional products and services to increase revenue.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Enhanced shopping experience, provided product information and location assistance.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Improved efficiency, organized checkout area for optimal workflow.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Upsold additional products and services to increase revenue.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Enhanced shopping experience, provided product information and location assistance.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Improved efficiency, organized checkout area for optimal workflow.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.

Evaluated applications for completeness and compliance with Federal regulations.

Evaluated applicant stores for compliance with Federal regulations.

Led training classes on the Federal regulations relating to the acceptance of Special Nutrition Programs.

Evaluated Electronic Benefit (EBT) transaction for violation of Federal regulations.

Completed interviews with store owners and/or attorneys regarding violations that were found during the evaluation of transactions.

Appeared in Federal court as an expert witness for the violations found.

Evaluated institutions for compliance with Federal regulations related to the National School Lunch Program

Audited State Agencies for compliance with Federal regulations related to the National School Lunch Program.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Upsold additional products and services to increase revenue.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Enhanced shopping experience, provided product information and location assistance.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Improved efficiency, organized checkout area for optimal workflow.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Upsold additional products and services to increase revenue.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Enhanced shopping experience, provided product information and location assistance.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Improved efficiency, organized checkout area for optimal workflow.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.

• Generated detailed reports on program performance, enabling informed decision-making by management team members.
• Enhanced user experience for clients through continuous improvements in program design and functionality.
• Assisted in the successful completion of multiple projects by providing consistent technical support and troubleshooting expertise.
• Used computers to generate and process automated program forms.
• Collaborated with cross-functional teams to establish project timelines and deliverables, ensuring timely project completion.
• Contacted program applicants and obtained required enrollment information, documentation and signatures.
• Assisted program applicants with form completion, document retrieval and resource management to reduce application delays.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Upsold additional products and services to increase revenue.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Enhanced shopping experience, provided product information and location assistance.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Improved efficiency, organized checkout area for optimal workflow.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.

Entered invoices into the computer for customer billing.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.

• Removed damaged and items from customer view.
• Followed safety and security policies and procedures to reduce hazards and incidents.
• Applied price tags on items with correct, clear, and visible placement.
• Stocked shelves with merchandise.
• Straightened merchandise on shelves to make the store presentable.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Upsold additional products and services to increase revenue.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Enhanced shopping experience, provided product information and location assistance.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Improved efficiency, organized checkout area for optimal workflow.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.

• Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
• Eased workload for managers by taking on delegated tasks efficiently without compromising quality or attention to detail.
• Delivered exceptional customer service when interacting with clients, addressing their needs promptly, and professionally.
• Optimized time management by effectively multitasking across various responsibilities while adhering to strict deadlines.
• Maintained a high level of confidentiality when handling sensitive information, ensuring the privacy of clients and colleagues alike.
• Corrected grammar, spelling, and syntax mistakes in records.