Johnnae Allen
Pittsburgh,PA
Summary
Dynamic and reliable professional with extensive experience in customer service. Proven ability to enhance workflow efficiency through teamwork and critical thinking, ensuring compliance with safety standards while maintaining a clean and organized environment. Committed to delivering exceptional service and operational excellence.
Overview
3
3
years of professional experience
Work History
Warehouse Stocker
Amazon
Pittsburgh, PA
09.2025 - 01.2026
- Inspected incoming shipments for quality and accuracy, ensuring compliance with company standards.
- Collaborated with team members to streamline stocking processes and improve workflow efficiency.
- Organized inventory to maintain optimal stock levels and support efficient order fulfillment.
- Utilized inventory management systems to track stock movement and updates in real-time.
Cashier
Giant Eagle
Pittsburgh, PA
06.2025 - 09.2025
- Processed customer transactions accurately using POS systems, including cash, credit, and debit payments
- Provided friendly, efficient customer service and resolved basic customer concernsRestocked impulse items and assisted with inventory as needed
Worked collaboratively with team members to ensure smooth daily operations
- Handled cash drawer responsibly, balanced registers, and followed cash-handling procedures
Cashier
Dunkin Donuts
Pittsburgh, PA
08.2024 - 05.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing excellent service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area, ensuring a welcoming environment.
- Handled cash, credit, and debit transactions while adhering to company policies and procedures.
Cashier
McDonald's
Pittsburgh, PA
05.2023 - 08.2024
- Collaborated with team members to streamline operations during peak hours, improving efficiency.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Participated in training sessions to learn product knowledge and improve service delivery skills.
- Monitored inventory levels at checkout stations, alerting management of low stock items promptly.
Education
Associate of Science - Early Childhood Education
CCAC
Pittsburgh, PAHigh School Diploma - General Studies
Carrick High School
Pittsburgh, PA06.2025
Skills
- Stock organization
- Warehouse safety
- Loading and unloading
- Workplace cleanliness
- Warehousing operations
- Critical thinking
- Excellent communication
- Reliability
- Multitasking
- Cleaning and sanitizing
- Dependable and reliable
- Teamwork and collaboration
Additional Information
Regularly volunteer at Family Resources Therapeutic preschool.
Timeline
Warehouse Stocker
Amazon
09.2025 - 01.2026
Cashier
Giant Eagle
06.2025 - 09.2025
Cashier
Dunkin Donuts
08.2024 - 05.2025
Cashier
McDonald's
05.2023 - 08.2024
Associate of Science - Early Childhood Education
CCAC
High School Diploma - General Studies
Carrick High School