Johnnae Grant
Torrance,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise into building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
9
9
years of professional experience
Work History
Manager, Assistant Manager, Budtender
A.P.C , The Hive, First Class Collective,
Inglewood, Ca
03.2017 - 01.2024
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Handled large volume of cash with high accuracy and security each day.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Oversaw sale of merchandise such as flowers, concentrates and edibles.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
- Trained team of a dozen(s) to deliver outstanding customer service, boosting customer satisfaction ratings.
- Delegated daily tasks to team members to optimize group productivity.
Cashier/Line Cook
Chipotle Mexican Grill Inc.
Manhattan Beach, CA
07.2015 - 10.2016
- Scanned customer purchases, supporting transactions to streamline sales process.
- Operated cash register, collected payments and provided accurate change.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Assisted customers with account updates, new service additions and promotional offers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Trained new team members in cash register operation, stock procedures and customer service.
Education
High School Diploma -
Opportunities For Learning
Compton, CA5 2016
Skills
- Issue and conflict resolution
- Speaks effectively
- Sales monitoring
- Product and service knowledge
- Time Management
- Restocking inventory
- Work with others
- Weighing products
- Self Starter
- Quick learner
- Detail oriented
- Outgoing
- Takes charge
- Professionalism
- Good Judgment
- Attention to Detail
- Positive Attitude
Timeline
Manager, Assistant Manager, Budtender
A.P.C , The Hive, First Class Collective,
03.2017 - 01.2024
Cashier/Line Cook
Chipotle Mexican Grill Inc.
07.2015 - 10.2016
High School Diploma -
Opportunities For Learning
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