Johnnice Amos
Washington
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DSP
Private Practice
01.2022 - 02.2025
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Completed regular check-ins and progress report for each client.
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
Pharmacy Technician
CVS Pharmacy
01.2020 - 12.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Dispatcher
Hendrix Express
01.2016 - 12.2019
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Analyzed key performance indicators to identify areas for improvement in dispatcher operations, driving continuous process enhancements.
- Enhanced dispatch efficiency by implementing a new scheduling system and optimizing routes.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of vehicles.
Education
Graduate -
Centreville High School
Fairfax, VA06.2014
Skills
- Flexible and adaptable
- Insurance billing
- Prescription filling
- Insurance verification
- Teamwork
- Fast learner
- Multitasking
- Attentive to people
- Certified in CPR/AED
- Cooking meals
- Housekeeping
Certification
- Pharmacy Technician license
Timeline
DSP
Private Practice
01.2022 - 02.2025
Pharmacy Technician
CVS Pharmacy
01.2020 - 12.2022
Dispatcher
Hendrix Express
01.2016 - 12.2019
Graduate -
Centreville High School
- Pharmacy Technician license
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