Johnnice Amos
Summary
Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
DSP
CRI
Chantilly, Virginia
04.2025 - Current
- Assisted individuals with daily living activities and personal care.
- Assisted patients with daily living activities and personal care tasks.
- Monitored vital signs and communicated changes to nursing staff to ensure timely interventions.
- Executed daily tasks efficiently in fast-paced environment to support patient care.
- Collaborated with healthcare professionals to develop support plans.
- Monitored client behavior and reported changes to supervisors.
- Documented patient information in electronic health records to maintain accurate and accessible health records.
Dispatcher
Hendrix Express
01.2022 - Current
- Coordinated with drivers and personnel to ensure timely delivery of goods and materials.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed vehicle dispatching, routing, and tracking to optimize delivery processes.
- Managed incoming and outgoing calls, accurately recording messages for distribution to office staff.
- Coordinated dispatch operations for vehicle routing and tracking to ensure timely deliveries.
Pharmacy Technician
CVS Pharmacy
01.2020 - 12.2022
- Answered incoming phone calls, addressing inquiries from customers and healthcare providers promptly.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Resolved customer issues in-person and over telephone by assisting with order placements, navigating systems, and locating items effectively.
Office Administrator
Three Aces Trucking
06.2016 - 02.2020
- Managed multi-line phone system, routed calls, delivered messages to staff, and greeted visitors to ensure smooth communication.
- Coordinated communications, processed financial transactions, managed registrations, maintained records, and supported other administrative functions for efficient operations.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Organized electronic and paper filing systems for quick access to information.
Education
Graduate -
Centreville High School
Fairfax, VASkills
- Medication management
- Safety assessments
- Eligibility checks
- Emergency response
- Route planning
- Workflow optimization
- Customer service
- Client support
- Call management
- Data entry
- Attention to detail
- Time management
- Flexible and adaptable
- Active listening
Certification
- Licensed Security Officer
- Pharmacy Technician license
Timeline
DSP
CRI
04.2025 - Current
Dispatcher
Hendrix Express
01.2022 - Current
Pharmacy Technician
CVS Pharmacy
01.2020 - 12.2022
Office Administrator
Three Aces Trucking
06.2016 - 02.2020
Graduate -
Centreville High School