John Nicole Briz
Garden Grove,CA
Summary
Dynamic professional with a proven track record at Kaiser Permanente, enhancing operational efficiency and patient care through expert staff scheduling and quality improvement. Excelled in team collaboration and meticulous attention to detail, significantly improving office productivity. Skilled in records maintenance and mentoring, embodying leadership with a focus on surpassing organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nursing Administration Staffing Coordinator
Kaiser Permanente
12.2023 - Current
- Handled day-to-day administrative tasks such as maintaining accurate records of staff hours worked, time off requests, and credentialing documentation for regulatory compliance purposes.
- Created an organized system for tracking employee time off requests while ensuring adequate coverage is maintained during peak hours or shifts without compromising patient care quality levels.
- Evaluated current scheduling practices regularly to identify areas for improvement or optimization based on evolving organizational needs.
- Improved office efficiency by effectively managing internal communications and correspondence.
Administrative Assistant
Guiding Ways
05.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
HCC Coder
SharphC
02.2018 - Current
- Provided expert consultation on complex cases that required specialized knowledge of HCC coding rules and guidelines, offering guidance for optimal code assignment strategies.
- Improved overall productivity by streamlining the coding process through efficient organization and time management.
- Served as an integral team member in departmental meetings, contributing insights based on expertise in HCC coder''s perspective toward improving operational efficiency or addressing challenges faced within the unit.
- Provided mentorship and guidance to junior coders entering the field, sharing expertise on best practices for accurate and efficient coding assignments.
Education
No Degree - General Studies
Cypress College
Cypress, CASkills
- Quality improvement
- Employee relations
- Staff scheduling
- Records maintenance
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking Abilities
Certification
- Certified Coding Specialist (CCS) - American Health Information Management Association (AHIMA).
Timeline
Nursing Administration Staffing Coordinator
Kaiser Permanente
12.2023 - Current
Administrative Assistant
Guiding Ways
05.2021 - Current
HCC Coder
SharphC
02.2018 - Current
No Degree - General Studies
Cypress College
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