Johnnie Brown
Bakersfield,Ca
Overview
32
32
years of professional experience
Work History
Private Charter Boat's Mate
Gary Whitice
Key West
02.2019 - 01.2023
- Inspected and maintained equipment
- Made and confirmed all reservations for the charter via the internet and telephone
- Maintained all safety equipment and kept inventory
Lead Host/Assistant Manager
The Salty Angler
Key West
04.2015 - 02.2019
- Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming staff members.
- Provided exceptional guest service through attentive listening and prompt responses to inquiries or concerns.
- Provided accurate wait times and escorted guests to the lounge and tables
- Made and managed all reservations via phone and the open table app.
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Correctional Officer
California Department of Corrections
San Luis Obispo, CA
07.2001 - 01.2015
- Conducted searches of inmates and their surroundings to prevent security breaches.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Lab Technician
Houchin Community Blood Bank
Bakersfield, CA
01.1992 - 07.2001
- Managed the inventory of blood and plasma supplies for all Kern County Hospitals.
- Maintained documentation on tests performed in lab.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
Warehouse Worker
Contra Costa Electric
Bakersfield, CA
01.1991 - 01.1992
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Education
Associate of Arts - General Studies
Odessa College
Odessa, TXHigh School Diploma -
Odessa High School
Odessa, TX06.1984
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Laboratory safety protocols
- Interpersonal and written communication
- Lab equipment maintenance
- Hazardous Materials Handling
- Equipment Calibration
- Marine Safety
- Mooring Operations
- Guest Relations
- Fishing Knowledge
- Exceptional communication
- Team Management
- Food Safety Compliance
- Task Delegation
- Payment Processing
- POS System Operation
- Reservation coordination
- Seating arrangements
- Forklift Operation
- Pallet Jacks
Timeline
Private Charter Boat's Mate
Gary Whitice
02.2019 - 01.2023
Lead Host/Assistant Manager
The Salty Angler
04.2015 - 02.2019
Correctional Officer
California Department of Corrections
07.2001 - 01.2015
Lab Technician
Houchin Community Blood Bank
01.1992 - 07.2001
Warehouse Worker
Contra Costa Electric
01.1991 - 01.1992
Associate of Arts - General Studies
Odessa College
High School Diploma -
Odessa High School