Johnnie Fowler
Montgomery,AL
Summary
Dedicated professional with a strong work ethic and exceptional communication skills, experienced as a School Bus Aide at Montgomery County Public Schools. Proven ability to ensure student safety and compliance with traffic laws, while fostering positive relationships and effectively managing conflicts. Committed to supporting special needs students and enhancing their transportation experience.
Professional school transportation aide equipped with extensive experience in supporting safe and efficient student transport. Known for fostering collaborative atmosphere and adapting to changing needs. Proven abilities in communication and conflict resolution are highly valued by employers.
Overview
58
58
years of professional experience
Work History
School Bus Aide
Montgomery County Public Schools
08.2023 - Current
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Built and maintained positive relationships with teachers, students and parents.
- Documented disciplinary and behavioral incidents in tailored reports.
- Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.
- Continuously monitored student behavior on the bus to identify potential safety hazards, taking preventative actions as necessary.
- Provided exceptional customer service to all passengers by maintaining a courteous demeanor while enforcing rules on board the bus.
- Developed strong rapport with students, establishing trust and enabling effective conflict resolution when needed.
School Bus Monitor
Clayton County Public Schools
02.2006 - 06.2023
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Enforced [State] safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
- Contributed to a positive atmosphere on the bus by fostering respectful relationships with students and setting clear expectations for behavior.
- Developed strong rapport with individual students, creating an atmosphere of trust that facilitated open communication about concerns or challenges related to their transportation experience.
- Participated in regular professional development trainings to stay updated on best practices in student safety protocols.
- Assisted in training new bus monitors, sharing best practices for maintaining a safe and efficient work environment.
- Managed conflicts effectively among students, resolving disputes promptly and fairly while reinforcing appropriate behavior standards on the bus.
- Collaborated with teachers and staff to address any concerns about student behavior or transportation issues.
- Conducted routine inspections on buses before each trip, ensuring compliance with safety regulations.
- Supported overall school goals by promoting punctuality and consistency in daily transportation routines.
- Recognized potential hazards within the bus environment, proactively addressing them before they posed risks to student wellbeing.
- Implemented emergency procedures when necessary, prioritizing student safety at all times.
- Maintained accurate records of student attendance, reporting any discrepancies to school administrators promptly.
- Serve as a liaison between the transportation department and teaching staff for effective coordination of student needs during travel time.
- Supported student learning outside the classroom by fostering a sense of community and belonging during bus rides, promoting discussion about school events, and encouraging positive peer interactions.
- Enhanced student safety by efficiently monitoring and addressing any behavioral issues during bus rides.
- Provided support to students with special needs, ensuring their comfort and well-being throughout the bus ride.
Assistant Store Manager
Tuesday Morning
06.2005 - 04.2006
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
Area Supervisor
Detroit Edison Company
01.1967 - 08.2001
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Planned sequence of operations and established schedule.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
- Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Collaborated with HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
- Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
- Determined performance benchmarks and completed ongoing evaluation of employee work.
- Tracked hours and inventory usage, and prepared associated reports.
- Established clear objectives for each reporting period that aligned with company-wide goals.
- Organized employee schedules to meet operational demands while balancing individual needs for work-life balance.
- Identified inefficiencies in existing processes and implemented improvements for increased effectiveness within the department.
- Reduced employee turnover by fostering supportive and inclusive work environment.
- Spearheaded sustainability initiative, reducing waste and energy consumption across all supervised areas.
- Streamlined onboarding process for new employees, reducing time to full productivity.
- Led team to exceed sales targets for five consecutive quarters through effective coaching and leadership.
- Initiated feedback system for employees to voice concerns and suggestions, leading to actionable improvements in operations.
- Coordinated with other departments to launch successful promotional events, boosting foot traffic and sales.
- Streamlined workflow processes to improve customer wait times and satisfaction.
- Improved team morale and productivity by implementing monthly recognition program for outstanding performance.
- Enhanced operational efficiency with introduction of streamlined inventory management system.
- Developed comprehensive safety protocol, significantly reducing workplace accidents and ensuring compliance with regulations.
- Achieved significant cost savings, negotiating favorable contracts with new suppliers.
- Harmonized efforts of different teams to ensure smooth operations during peak hours and special events.
- Enhanced team communication and efficiency by introducing weekly meeting for sharing updates and resolving issues.
- Tailored training programs to meet unique needs of each team member, boosting overall skill levels.
- Conducted regular training sessions for new hires, ensuring consistent level of service across all locations.
- Fostered strong relationships with local communities by organizing and participating in charity events.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Submitted reports to senior management to aid in business decision-making and planning.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Researched issues to obtain appropriate answers to customer inquiries.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Successfully drove new product lines to increase annual profits by [Number]%.
Education
Associate of Arts -
Wayne County Community College
Detroit, MI01-2023
GED -
Michigan Department Of Education
Detroit, MI01-2021
Skills
- Traffic laws compliance
- Patience and empathy
- Reliability and punctuality
- Background check clearance
- Child supervision
- Emergency procedures
- Student safety
- Wheelchair requirements
- Special needs experience
- Securing wheelchairs
- Bus evacuation procedures
- Strong work ethic
- Verbal communication
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Timeline
School Bus Aide
Montgomery County Public Schools
08.2023 - Current
School Bus Monitor
Clayton County Public Schools
02.2006 - 06.2023
Assistant Store Manager
Tuesday Morning
06.2005 - 04.2006
Associate of Arts -
Wayne County Community College
GED -
Michigan Department Of Education
Area Supervisor
Detroit Edison Company
01.1967 - 08.2001
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