Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Johnnie Garcia II

Chicago,IL

Summary

Experienced professional in customer service, engineering, and maintenance seeking a long-term opportunity to utilize skills and expertise. Fluent in English and Spanish with strong written and verbal communication skills. Committed to applying a proven work ethic and exceptional interpersonal skills to contribute to organizational success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Engineer

St. Regis Residences
02.2023 - Current


  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Maintained optimal water temperature levels throughout the building
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Identified, located, and operated all shut-off valves for equipment and utilities
  • Completed recycling and garbage disposal at the end of shift

Service Technician I

Village Green
03.2023 - 01.2024
  • Provide unit maintenance and tend to daily work orders assigned by supervisors for 500+ units in residential apartment properties
  • Complete move-in and move-out process for units
  • Perform various plumbing, electrical, and carpentry repairs, including HVAC filter maintenance, woodwork, painting, appliance repair, and preventative maintenance
  • Conduct shut offs for breakers, motherboards, water & gas valves, and perform lock-out/tag-outs
  • Communicate with residents in English and Spanish

Overnight Manager

South Loop Market
09.2021 - 04.2022
  • Keyholder, ensure all closing routines are executed safely
  • Teach proper presentation and customer service procedures to new hires
  • Oversee nightly operations, including customer satisfaction and any necessary security measures
  • Balance totals at the end of operating hours

Education

Trade School -

Job Corps
Edinburgh, IN
02.2023

High School -

John F. Kennedy High School
Chicago, IL
05.2019

Skills

  • Electrical troubleshooting
  • Work order management
  • Customer service
  • Preventative maintenance
  • Bilingual communication

Certification

  • OSHA 30, 10/01/22
  • Home Builder's Institution, 09/01/22
  • OSHA 10, 06/01/22
  • Illinois Tool Works Inc. - RamSet, 05/01/22
  • Residential Rooftop Solar PVC Technician, 05/01/22

Timeline

Service Technician I

Village Green
03.2023 - 01.2024

Engineer

St. Regis Residences
02.2023 - Current

Overnight Manager

South Loop Market
09.2021 - 04.2022

High School -

John F. Kennedy High School

Trade School -

Job Corps

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Johnnie Garcia II