JOHNNIE HOLTON
Aubrey,TX
Summary
Adept in Microsoft Excel and renowned for a positive and professional demeanor, I excelled at Rasa Floors by enhancing customer satisfaction through expert problem-solving and efficient appointment scheduling. My background spans from customer service to laboratory techniques, showcasing a versatile skill set tailored for dynamic environments.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Rasa Floors
Carrollton, TX
02.2023 - 11.2024
- Provided exceptional customer service to ensure customer satisfaction.
- Taking and processing orders for Clients
Laboratory Technician
HealthTrackRx
Denton, TX
11.2022 - 01.2023
- Prepared test samples and obtained and recorded test data in accordance with standards.
Front Desk Receptionist
Dr. Weinstein
Carrollton, TX
06.2017 - 06.2018
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Checking patients in and out, collecting payment.
- Answering phone calls
- Scheduling appointments
Front Desk Receptionist
Prime Urgent Medical Clinic
Southaven, MS
09.2012 - 05.2017
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handling all aspects of the front desk duties in a medical office.
- in the Billing Department able to post
payments call and check status of insurance.
Education
Medical Billing And Coding
Delta Technical College
Horn Lake, MS09-2012
Skills
- Scheduling
- Positive and professional
- Call center experience
- Data collection
- Microsoft Excel
- Microsoft outlook
- Inbound and outbound calling
- Problem-solving
- Payment processing
- Appointment scheduling
Timeline
Customer Service Representative
Rasa Floors
02.2023 - 11.2024
Laboratory Technician
HealthTrackRx
11.2022 - 01.2023
Front Desk Receptionist
Dr. Weinstein
06.2017 - 06.2018
Front Desk Receptionist
Prime Urgent Medical Clinic
09.2012 - 05.2017
Medical Billing And Coding
Delta Technical College
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