Johnnie Hoze
San Francisco,CA
Overview
17
17
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
Mac Cargo
11.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Participated in training and development opportunities to provide workers with knowledge and skills to work productively.
- Sorted and delivered materials to different work areas and staff.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Compared shipping orders and invoices against contents received to verify accuracy.
Dishwasher
Whole Foods Market Inc
01.2022 - 10.2022
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Inspected dishwashing equipment and reported issues to supervisor.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Monitored dishwashing machines for proper functioning.
- Increased machine efficiency by scraping and pre-washing dishes.
- Gently moved glassware, crystal, and other delicate items to prevent breakage.
- Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
- Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
Grocery Shopper
Amazon
09.2020 - 06.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Loaded and unloaded orders at customer's homes or locations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Worked productively with customers to meet order requirements and service expectations.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided product advice to customers to help select most suitable items for individual needs.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Picked and packed order items.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Interacted with guests in friendly and knowledgeable way.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Safely and securely loaded items to prevent damage during transport.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Prepared and checked outbound shipments for accuracy.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Worked with customers to pack items according to specific desires and requirements.
- Noted unsafe components inside packages and discussed concerns with supervisors.
Shopper
Instacart Shoppers
06.2021 - 12.2021
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Elevator Operator
Urban Alchemy
08.2019 - 11.2019
- Operated elevators for guests and provided general company information to help maximize facility utilization.
- Reported all elevator mechanism problems with supervisors achieve quick resolutions.
- Interacted hospitably with guests while traveling in elevator and while on company premises.
- Assisted guests with locating meeting rooms and dining facilities.
Care Giver
California Department Of Corrections
06.2006 - 08.2019
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Scheduled daily and weekly care hours for client caseload.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Cook
California Department Of Corrections And Rehabilitation
09.2010 - 09.2012
Education
No Degree - General Education
Hartnell College
Salinas, CAHigh School Diploma -
Grant Union High School
Sacramento, CA06.1968
Skills
- Forklift Operation
- Customer Service
- Stock Rotation
- OSHA Standards
Certification
- Certified Fork Lift Operator, Mac Cargo November 2022 to Sept, 2023
Timeline
Warehouse Assistant
Mac Cargo
11.2022 - Current
Dishwasher
Whole Foods Market Inc
01.2022 - 10.2022
Shopper
Instacart Shoppers
06.2021 - 12.2021
Grocery Shopper
Amazon
09.2020 - 06.2022
Elevator Operator
Urban Alchemy
08.2019 - 11.2019
Cook
California Department Of Corrections And Rehabilitation
09.2010 - 09.2012
Care Giver
California Department Of Corrections
06.2006 - 08.2019
No Degree - General Education
Hartnell College
High School Diploma -
Grant Union High School
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