Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Johnnie James Jr

Norfolk,VA

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dependable person successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee offering excellent communication and good judgment skills.

Overview

27
27
years of professional experience

Work History

Independent Business Owner

J & J Enterprise LLC
North Chicago, IL
03.2014 - Current
  • Devised processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Established and administered annual budget of $250,000 with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Outlined finances, goals and daily operations of company in detailed business plans.

Marketing/Public Relations Associate

J & R INC.
Springfield, MO
04.2009 - 02.2014
  • Gathered information on customer opinions and adjusted plans to capitalize on current trends.
  • Developed campaigns to increase public awareness of company and engage customers.
  • Collaborated with media to encourage company and product coverage and promote brand mission and values.
  • Collaborated with external PR firms, as well as internal sales and marketing managers, to determine branding, product positioning and media messages.
  • Directed 75% of informational programs per quarter designed to foster favorable public perceptions of company's accomplishments.

Superintendent's Assistant/Administrative Assistant

MSD/TDK
Lake Ozark, MO
07.2007 - 04.2009
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
  • Surpassed team goals by 80% by partnering with Co-Op's and Foreman's to implement best practices and protocols.

Sales Associate/Customer Service Representative

Circuit City Stores
Springfield, MO
04.1995 - 05.2007
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Boosted sales by 90% by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Prepared large cash deposits with zero discrepancies.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Bachelor of Science - Biology//Religion Studies

Langston University
Langston, OK
12.1979

Master of Arts - Human Relations

University Center of Tulsa
Tulsa, OK
08.1997

Skills

  • Annual Planning
  • Policy Development
  • Complex Problem Solving
  • Strategic Planning and Execution
  • Employee Motivation and Performance
  • Inventory Control
  • Prospecting Clients

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Independent Business Owner

J & J Enterprise LLC
03.2014 - Current

Marketing/Public Relations Associate

J & R INC.
04.2009 - 02.2014

Superintendent's Assistant/Administrative Assistant

MSD/TDK
07.2007 - 04.2009

Sales Associate/Customer Service Representative

Circuit City Stores
04.1995 - 05.2007

Bachelor of Science - Biology//Religion Studies

Langston University

Master of Arts - Human Relations

University Center of Tulsa

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Johnnie James Jr