Johnnie Knight
Hodgenville,KY
Summary
I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy while maintaining a positive attitude. I take great pride in my work.
Overview
5
5
years of professional experience
Work History
Server
Cheddar's Scratch Kitchen
06.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Host
Cheddars Stratch Kitchen
01.2022 - 06.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted managers with quickly resolving service and food-related issues.
- Trained new hostesses on customer service, best practices, and restaurant policies to maintain high standards of service.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Machine Operator
Knight's Backhoe & Services
02.2020 - 11.2021
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Managed and monitored processes and machine systems by observing readings on control boards.
Plumber's Apprentice
Knight's
02.2019 - 11.2021
- Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Installed plumbing systems and fixtures in residential and commercial properties.
- Fabricated, repaired and maintained diverse piping systems according to project specifications.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
Server
Cracker Barrel Country Store
02.2019 - 09.2021
- Cultivated relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Central Hardin High School
Cecilia, KY05.2021
Skills
- Sales Techniques
- Billing and Payment Processing
- Guest Satisfaction
- Creative Solutions
- Installation of Plumbing Systems
- Conflict and Complaint Resolution
- Teamwork and Collaboration
- Complex Problem-Solving
- Hand and Power Tools
- Attention to Detail
- Active Learning
Timeline
Server
Cheddar's Scratch Kitchen
06.2022 - Current
Host
Cheddars Stratch Kitchen
01.2022 - 06.2022
Machine Operator
Knight's Backhoe & Services
02.2020 - 11.2021
Plumber's Apprentice
Knight's
02.2019 - 11.2021
Server
Cracker Barrel Country Store
02.2019 - 09.2021
High School Diploma -
Central Hardin High School
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