Johnnie Martin
Sharon Hill,PA
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. I am well versed at operating with little oversight to complete tasks efficiently. Familiar with housekeeping, restocking and equipment operation practices. Tech-savvy and collaborative with friendly nature and driven approach.
Overview
3
3
years of professional experience
Work History
Mentor Volunteer
The Christian Academy
Media, PA
01.2023 - Current
- Developed trust-based relationships with mentees through active listening sessions.
- Provided guidance and support to mentees in developing their individual goals and objectives.
- Motivated participants to stay focused on achieving short-term objectives while maintaining a long-term vision for themselves.
- Organized meetings with mentees, monitored progress, and discussed any difficulties they encountered.
- Empowered mentees to make informed decisions about their future plans and aspirations.
- Collaborated with other mentors to provide a comprehensive approach towards the development of each individual's needs.
- Researched topics related to youth development trends or new approaches used by similar organizations around the world.
- Encouraged open communication between mentor and mentee by engaging in meaningful conversations.
- Conducted follow-up interviews to assess the effectiveness of the program for each participant.
- Maintained accurate records of all contacts with mentees including notes of observations or issues identified during meetings and discussions.
- Facilitated workshops on topics such as self-esteem building, goal setting, decision making.
Church Youth Leader
Philadelphia Church International
Sharon Hill, PA
10.2021 - Current
- Provided guidance to teens on how to apply Christian values to everyday life.
- Developed educational materials, such as Bible study guides, for use by the church's youth ministry.
- Organized events that fostered spiritual growth among participants.
Crew Member
Chipotle
Media, Pennsylvania
11.2021 - 06.2023
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Resolved customer complaints in a professional manner.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted management team with inventory counts of food products and beverage supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Educated customers on menu items, product ingredients and nutritional values.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained an organized work area to ensure efficient operations.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Adhered to health department regulations regarding food handling procedures.
- Checked expiration dates on all products before serving them to customers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Education
Bachelor of Science - Psychology
Rutgers, The State University of New Jersey
New Brunswick, NJ05-2028
High School Diploma -
The Christian Academy
Brookhaven, PA05-2024
Skills
- Active Learning
- Boundary Setting
- Collaboration
- Negotiation
- Social Perceptiveness
- Answering Phones
- Accountability
- Confidentiality
- Telephone Etiquette
- Food Distribution
- Operations Support
- Community Engagement
- Flexible Schedule
- Community Outreach
- Relationship Building
- Teamwork and Collaboration
- Public Speaking
- Organized and Efficient
- Professional Appearance
- Community Service
- [State] Driver's License
- Positive Attitude
- Attention to Detail
Timeline
Mentor Volunteer
The Christian Academy
01.2023 - Current
Crew Member
Chipotle
11.2021 - 06.2023
Church Youth Leader
Philadelphia Church International
10.2021 - Current
Bachelor of Science - Psychology
Rutgers, The State University of New Jersey
High School Diploma -
The Christian Academy