Johnnie McGaughy
Fort Worth,TX
Summary
I am reliable, trustworthy, responsible, and hard-working. An enthusiastic, self-driven, and self-motivated individual. My experience as a team player and flexibility makes me capable of handling any challenge. Strong teamwork and independent work skills are among my strong suits.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Legacy ER & Urgent Care
05.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Barista
Starbucks
10.2021 - 03.2024
- I am reliable, trustworthy, responsible, and hard-working
- An enthusiastic, self-driven, and self-motivated individual
- My experience as a team player and flexibility makes me capable of handling any challenge
- Strong teamwork and independent work skills are among my strong suits.
Medical Receptionist
Trinity Health IHA
04.2018 - 10.2021
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor
- Obtained necessary patient registration information verified patient insurance eligibility, prepared charts for visits by IHA protocols.
- Accurately completes patient forms, collects payment, and ensures that charges are posted to the billing system
- Scheduled and confirmed appointments based on office protocols
- Oversee daily payments and charge posting balances were completed and correct
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Barista
Starbucks
08.2015 - 04.2018
- Received and processed customer's payments
- Prepared or served hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
- Took customer orders and conveyed them to other employees for preparation
- Cleaned or sanitized work areas, utensils, or equipment
- Described menu items to customers, or suggested products that might appeal to them
- Provided customers with product details, such as coffee blend or preparation descriptions.
Education
Associate of Applied Science -
Washtenaw Community College
Ann Arbor, MI05.2017
High School Diploma -
Ypsilanti New Tech
Ypsilanti, MI06.2015
Skills
- Problem Solving
- Multitasking
- Team Work
- Customer Service
- Strong Work Ethic
- Time management
Timeline
Medical Receptionist
Legacy ER & Urgent Care
05.2024 - Current
Barista
Starbucks
10.2021 - 03.2024
Medical Receptionist
Trinity Health IHA
04.2018 - 10.2021
Barista
Starbucks
08.2015 - 04.2018
Associate of Applied Science -
Washtenaw Community College
High School Diploma -
Ypsilanti New Tech
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