Summary
Overview
Work History
Skills
Timeline
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Johnnie Palmer

Clinton,MI

Summary

Dynamic Property Manager with a proven track record at Homegenix Inc, excelling in occupancy management and tenant relations. Successfully increased property occupancy rates through strategic marketing and effective lease negotiations. Skilled in financial budgeting and contract negotiation, fostering strong relationships with clients while ensuring compliance with real estate laws.

Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.

Diligent leasing managent with proven history of managing diverse property portfolios and ensuring tenant satisfaction. Successfully managed multiple properties, overseeing maintenance, leasing, and financial operations. Demonstrated proficiency in conflict resolution and tenant relations, ensuring smooth and efficient property management.

Overview

8
8
years of professional experience

Work History

Property Manager

Homegenix Inc
01.2017 - Current
  • Managed property operations, ensuring timely maintenance and tenant satisfaction.
  • Implemented cost-effective strategies to enhance property value and reduce expenses.
  • Coordinated leasing processes, including tenant screenings and lease negotiations.
  • Developed and maintained positive relationships with residents and vendors.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
  • Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Generated leads for sales and rental properties through cold calls and referrals.

Owner Of Homegenix Inc

Homegenix Inc
01.2017 - Current
  • Developed strategic business plans to enhance operational efficiency and drive revenue growth.
  • Managed daily operations, ensuring adherence to quality standards and timely service delivery.
  • Implemented cost-saving measures through process optimization and resource management.
  • Trained and mentored staff, fostering a collaborative work environment focused on continuous improvement.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Expanded business into new markets, cond
  • Managed project timelines and budgets, prioritizing tasks to meet deadlines without compromising quality.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Participated in furniture selection and documentation of specifications.
  • Coordinated installations of fixtures, furniture, artwork ensuring proper placement alignment within each space according plan specifications.
  • Transformed outdated living spaces into modern environments that reflected current trends while adhering to clients'' preferences.
  • Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
  • Implemented multiple high-end residential and commercial interior design projects within cost, quality and timeframe targets.
  • Transformed spaces with creative and functional design concepts, enhancing aesthetic appeal and usability of interiors.
  • Oversaw installation of finishes, furniture and other design elements to control final product.

Bartender

Seasons 52
12.2024 - Current
  • Crafted unique cocktails and beverages, enhancing customer experience through creativity and expertise.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly to ensure satisfaction.
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations consistently.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Restaurant Front of House Manager

Stoney River Steakhouse
09.2021 - 11.2023
  • Oversaw daily front-of-house operations, ensuring exceptional guest experiences and adherence to service standards.
  • Developed training materials focused on operational excellence, facilitating onboarding for new hires.
  • Analyzed customer feedback to identify trends and implement changes that elevated service quality and dining experience.
  • Collaborated with back of house management to ensure seamless communication between kitchen and service staff for optimal dining experiences.
  • Elevated guest experience by implementing tableside ordering technology for faster order processing and increased accuracy in meal delivery.
  • Boosted restaurant revenue with strategic marketing initiatives and promotions to attract new customers.
  • Increased employee productivity through effective scheduling, training, and performance evaluations for all front of house staff.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Finance Manager

Iconic Motors (owner)
03.2020 - Current
  • Developed comprehensive financial reports for executive leadership, facilitating strategic decision-making.
  • Processed invoices and contacted appropriate parties for timely payment receipt.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Streamlined internal audit process, enhancing efficiency and reducing discrepancies.
  • Collaborated with IT to develop secure, efficient electronic invoicing system, reducing processing times and errors.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Lease renewals
  • Tenant relations
  • Leasing and sales
  • Property tours and inspections
  • Adaptable
  • Occupancy management
  • Multi-family property management
  • Financial budgeting and reporting
  • Contract negotiation
  • Preparing property agreements
  • Valid State driver's license
  • Apartment maintenance
  • Work order monitoring
  • Commercial property
  • Critical thinking
  • Unit vacancies
  • Lease administration
  • Leasing operations
  • Relationship building
  • Decision-making
  • Property showing
  • Dispute handling
  • Monthly fee and payment collection
  • Repair planning
  • Office staffing
  • Tenant eligibility determination
  • Property marketing
  • Social media engagement
  • Client relations
  • Sales and marketing

Timeline

Bartender

Seasons 52
12.2024 - Current

Restaurant Front of House Manager

Stoney River Steakhouse
09.2021 - 11.2023

Finance Manager

Iconic Motors (owner)
03.2020 - Current

Property Manager

Homegenix Inc
01.2017 - Current

Owner Of Homegenix Inc

Homegenix Inc
01.2017 - Current

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Johnnie Palmer