Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Johnnie Waters

Chesapeake,Virginia

Summary

Lead consultant, responsible for developing organizational strategies for each client account, focusing on their business initiatives,recruiting, talent management, performance management, and HRIS administration.. Unparalleled skills in customer relations, task prioritization, and time management. A clear understanding of EEO, employee benefits, office administration and customer service with training in human resources. An excellent communicator, both written and oral that can work independently or in a team environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Human Resources Business Partner

ADP
Norfolk, VA
05.2022 - Current
  • Provides strategic HR consultation to 75 corporate clients, supporting 3200 employees representing $7M in revenue.
  • Delivered solid results and maintained client retention rate of 96 %, on a goal of 86% across the Northeast Market.
  • Identified HR training needs and conducted training for employees and leadership while recommending continual improvements in business objectives and productivity.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for ten new employees.
  • Devised hiring and recruitment policies for multiple clients.
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • Promoted and enabled necessary changes to align operations with strategic plans.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
  • Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
  • Collaborated with leadership to assess and improve policies across board.
  • Advised senior management on organizational development and change management initiatives.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Administered employee benefits programs and assisted with open enrollment.

Recruitment Specialist

Prevailance. Inc.
Virginia Beach, United States
04.2021 - 05.2022
  • Promptly corresponded with candidates and coordinated and conducted interviews.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Explained human resources policies, procedures, laws, standards and regulations to each employee.
  • Used Boolean searches to develop applicant portfolios for expected openings.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Operated and maintained applicant tracking and candidate management systems.
  • Collaborated with hiring managers to understand job requirements and expectations leading to a 96% fill rate.
  • Coordinated schedules to arrange management interviews with applicants.
  • Advertised job opportunities on social media platforms and job boards.
  • Collaborated with HR leadership regarding candidate salary determinations.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Developed and implemented plans to improve recruitment process.

WORKFORCE SERVICES REPRESENTATIVE

Virginia Employment Commission
Portsmouth, VA
07.2020 - 04.2021
  • Schedule appointments with applicants to gather information and explain benefits processes.
  • Write job orders from employers to record accurate description of required job duties, working hours, and wages.
  • Assess information gleaned from client interviews and consultation with other staff to identify clients' abilities, needs, and eligibility for services.
  • Interview applicants and explain different available benefits.
  • Conduct fact-checking and research to obtain accurate information to ensure compliance and fairness.
  • Identify and refer relevant job orders to matching job seekers within VAWC.
  • Provide labor market information to job seekers.
  • Review claims and performed updates of over 25 unemployment insurance claims daily.
  • Provide job services to job seekers, including job referral and placement, referral to training, and job search skills utilizing Virginia Workforce Connection.

PERSONNEL ACTION REQUEST ANALYST

Professional Management Enterprises Inc
Indianapolis, IN
03.2020 - 05.2020
  • Managed all aspects of personnel action requests, including employee notifications, leave administration, disability programs, and health benefits.
  • Administered benefits programs, analyzed compensation, classification, and other competitive data.
  • Served as a staff member advocate, encouraging and supporting efforts to identify and resolve conflicts.
  • Supported senior management with making critical decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Identified problems and worked with senior management to develop effective solutions.
  • Managed manual and automated input of employee, benefits, and business-related documentation.
  • Resolved or escalated problem tickets to resolve user issues.
  • Followed regulations confidentially to maintain privacy.
  • Assisted with typing, data entry while managing over 50 incoming calls per day.

Recruiting and Retention NCO

United States Army National Guard
Blackstone, VA
03.2009 - 01.2020
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Conducted follow-up with prospective applicants identified via industry-specific pipelines, events, and job fairs.
  • Established and maintained relationships with 82 college and high school campus representatives to create passive applicant pools.
  • Participated in community events representing U.S. Army National Guard.
  • Escorted recruits to Military Entrance Processing Station (MEPS) for evaluation and in-processing.
  • Remained current with training and sought new training opportunities to further personal growth.
  • Traveled to local schools to speak to students about military careers and provide students with materials and literature about military careers.
  • Responded to calls and emails from interested candidates quickly and scheduled appointments for in-person meetings.
  • Interpret and apply regulations, policies and procedures to identify quality applicants for enlistment.
  • Track and analyze team member performance and make recommendations to enhance program delivery.
  • Scheduled and conducted 8-10 interviews each week; planned and executed two recruiting events per month to grow passive talent pipeline resulting in exceeding mandated quota from headquarters.
  • Participated in community events representing U.S. military and recruited interested parties.
  • Filtered interested candidates by eligibility and disqualifying factors.
  • Educated interested individuals on military jobs and compared interests and ASVAB scores to potential career fields.
  • Administered Armed Services Vocational Aptitude Battery (ASVAB) test to individuals interested in or curious about military careers.
  • Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
  • Traveled to schools in area to speak to students about military careers and provide students with materials and literature about military careers.
  • Exceeded mandated quota from headquarters based on military needs and availability.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Improved office efficiency by effectively managing internal communications and correspondence.


Education

Bachelor of Science - Business Administration

Post University
Waterbury, CT
12.2014

Skills

  • Employee Relations
  • Performance Management
  • Onboarding
  • Employee Engagement
  • Data Analysis
  • HR Policies
  • Succession Planning
  • WorkForce Planning
  • Insurance Knowledge
  • Benchmarking
  • Labor Relations
  • Business Strategy
  • Organizational Development
  • Employee Retention

Affiliations

Society of Human Resource Management

Certification

  • Diversity, Equity and Inclusion in the Workplace Certificate University of South Florida Muma College of Business - 2023
  • SHRM Certified Professional - Society for Human Resources Management - 2021

Timeline

Human Resources Business Partner

ADP
05.2022 - Current

Recruitment Specialist

Prevailance. Inc.
04.2021 - 05.2022

WORKFORCE SERVICES REPRESENTATIVE

Virginia Employment Commission
07.2020 - 04.2021

PERSONNEL ACTION REQUEST ANALYST

Professional Management Enterprises Inc
03.2020 - 05.2020

Recruiting and Retention NCO

United States Army National Guard
03.2009 - 01.2020

Bachelor of Science - Business Administration

Post University

Similar Profiles

CREATE PROFILE
Johnnie Waters