Johnnie Watson
Coolidge,Arizona
Summary
Seasoned Fast Food Manager with a comprehensive background in food service operations and staff leadership. Knowledgeable in health and safety regulations, inventory control, and team management. Demonstrated ability to streamline processes for increased efficiency while maintaining high-quality customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
McDonald's Restaurant
Coolidge, Arizona
01.2021 - 12.2022
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Counted and balanced cash drawers at the beginning and end of every shift.
- Performed cash register operations accurately and efficiently with POS system.
- Ensured adherence to all closing procedures and policies.
- Ensured all required documentation was complete and accurate.
- Assisted in the preparation of food items according to recipes and instructions.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Prepared beverages such as coffee, tea, soda..
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Organized take-out orders for customers who requested them.
- Performed variety of duties related to food service.
Skills
- Strategic Planning
- Operations Management
- Verbal and written communication
- Staff Training and Development
- Complex Problem-Solving
- Schedule Preparation
- Team Leadership
- Money Handling
- Data Documentation
Accomplishments
- Received and recognized as employee of the month award.
- Promoted to Crew Trainer early on in my employment.
- Promoted to a position in Management.
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Manager
McDonald's Restaurant
01.2021 - 12.2022