Johnnie White
Washington,D.C.
Summary
Results-driven Delivery Specialist with a strong emphasis on safety and exceptional customer service. Demonstrated expertise in coordinating deliveries, dispatching drivers, and resolving customer concerns. Proficient in logistics regulations and procedures. Bringing years of experience in revenue-driving organizations. Adaptable and dedicated professional with a proactive attitude and quick learning abilities. Known for strong work ethic and effective communication skills. Seeking to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Delivery Specialist
CORT Furniture
Capitol Heights , MD
01.2023 - Current
- Managed daily delivery operations to ensure timely and accurate deliveries of goods.
- Responded quickly to any changes or unexpected delays during deliveries.
- Processed orders accurately according to customer requirements.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Kept accurate logs of all deliveries and trips.
- Contacted customers prior to delivery to coordinate delivery times.
- Inspected vehicles' condition, supplies and equipment before and after trips
Delivery Courier
FedEx
Alexandria, VA
07.2020 - 08.2023
- Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
- Ensured timely delivery of packages to customers in accordance with company standards.
- Signed documents confirming receipt of goods upon delivery at destination points.
- Adhered strictly to all applicable laws pertaining to operating a commercial vehicle.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Reported any accidents or incidents involving company vehicles immediately to management.
- Coordinated parcel delivery using strong time management skills.
Warehouse Forklift Operator
Costco
Arlington, VA
01.2016 - 04.2020
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Maintained accurate inventory records and prepared reports for management.
- Ensured all safety protocols were followed while operating the forklift.
- Reported any issues or discrepancies regarding product quantity or quality to supervisors immediately.
- Collaborated with team members to complete tasks efficiently and accurately.
- Unloaded incoming supplies and placed them into designated storage areas.
Freight Associate
Home Depot
Hyattsville, MD
11.2014 - 01.2016
- Unloading, processing and stocking all incoming freight to the sales floor and stockroom areas
- Preps merchandise for the merchandising process by ensuring merchandise is sorted and staged appropriately
- Removes merchandise from cartons and packaging, places merchandise on proper hanger, verifies price ticket information and tickets merchandise as required
- Maintains all Company stockroom capacity and organizational guidelines, including recovering the dock at the end of each shift
- Performs other duties such as assisting on the sales floor, completing price changes, assisting with housekeeping duties, preparing for and taking inventory
Education
Carpentry Certificate -
University of the District of Columbia Apprenticeship Program
Washington, D.C.08.2012
Job Readiness Completion Certificate -
D.C. Department of Employment Services, Project Empowerment
Washington, D.C.07.2009
Graduate Equivalency Diploma -
Charleston
Charleston, West Virginia12.2007
Skills
- Delivery schedules
- Shipping and receiving
- Loading and unloading
- Conflict resolution abilities
- City and non-city driving
- Safety protocols and procedures
- Effective Communication
- Forklift Operation
- Shipment Processing
- Documentation
- Inventory reporting
- Staging and sorting
- Warehouse Safety
References
Available Upon Request
Phone
(202) 439-7915
Timeline
Delivery Specialist
CORT Furniture
01.2023 - Current
Delivery Courier
FedEx
07.2020 - 08.2023
Warehouse Forklift Operator
Costco
01.2016 - 04.2020
Freight Associate
Home Depot
11.2014 - 01.2016
Carpentry Certificate -
University of the District of Columbia Apprenticeship Program
Job Readiness Completion Certificate -
D.C. Department of Employment Services, Project Empowerment
Graduate Equivalency Diploma -
Charleston
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