John "Jack" Lawlor
Johnson City,TN
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Sample Specialist/Quality Control
LabConnect
10.2025 - Current
- Ensures tasks and data are completed with accuracy and attention to detail.
- Sample shipment receipt, inbound tracking documentation and breakdown of kits received
- Specimen transport to different areas within the facility
- Specimen labeling
- Assists with quality control (QC) of specimens and corresponding requisitions
- Identification of sample discrepancies and ability to follow appropriate escalation paths
- Assists with QC checks on specimens from storage for shipments and destruction
- Handling, recycling and disposal of dry ice
- Disposal of shipping materials
- Restocks supplies
- Scans requisitions
- Replies to emails in a timely manner
- Completion of daily checklists
- Completion of 6 hours of continuing education per year
- Knowledge of Good Documentation Practice (GDP) and universal safety precautions
Seasonal General Laborer
L&L Pools
Jonesborough, TN
05.2022 - 10.2025
- Assisted in the installation, maintenance, and repair of residential swimming pools.
- Performed physical labor, including digging, lifting, and assembling pool components.
- Operated hand and power tools to complete construction and repair tasks.
- Transported materials, tools, and equipment to job sites.
- Maintained cleanliness and organization of work areas and vehicles.
- Worked as part of a team to meet project deadlines and customer expectations.
Ground Operations Agent
CRJ Aviation
Fletcher, NC
04.2025 - 08.2025
- Loaded/unloaded baggage and cargo, operated ground service equipment, and marshaled aircraft.
- Performed security searches, aircraft servicing, cleaning, and supply stocking.
- Ensured FAA, TSA, and safety compliance while maintaining ramp and equipment safety.
- Operated heavy machinery (e.g., tugs, belt loaders)
Licensed Insurance Agent
American Health Marketplace
Remote
08.2024 - 03.2025
- Answered inbound calls from clients across multiple states to provide insurance guidance and support
- Assessed customer needs by analyzing eligibility, coverage options, and financial considerations
- Recommended and tailored insurance plans to best fit client requirements
- Explained policy details, benefits, and costs clearly to ensure customer understanding and trust
- Overcame objections and built rapport to secure insurance sales and long-term client relationships
- Processed applications and finalized policy sales while maintaining compliance with state regulations
- Consistently met or exceeded sales targets and performance metrics in a fast-paced remote environment
- Documented client interactions and maintained accurate records in company systems
Delivery Driver and Customer Service
Community pharmacy
Greeneville, TN
05.2023 - 08.2024
- Handled cash transactions accurately when collecting payments from customers.
- Cultivated positive relationships with customers, ensuring repeat business and customer loyalty.
- Delivered packages to customers in a timely and efficient manner, ensuring customer satisfaction
Team member FOH&BOH
Chick-fil-A Restaurants
Greeneville, TN
08.2022 - 05.2023
- (FOH)
- Greeted guests with a friendly, welcoming attitude to create a positive dining experience.
- Accurately took and processed customer orders using POS system in a fast-paced environment.
- Handled cash, credit card, and mobile transactions with accuracy and efficiency.
- Delivered food and beverages to guests in a timely and professional manner.
- (BOH)
- Prepared food items according to company recipes and quality standards.
- Cooked and assembled menu items quickly and accurately during peak hours.
- Maintained strict food safety and sanitation standards in compliance with local regulations.
- Operated kitchen equipment such as fryers, grills, and dishwashing stations safely and correctly.
Education
High school diploma -
Greeneville High School
01-2023
Certification
Health Insurance Licenses
- Tennessee
- Texas
- South Carolina
- Michigan
- Florida
- Issued 2025
SERV safe Certification
- Issued 2023
Timeline
Clinical Sample Specialist/Quality Control
LabConnect
10.2025 - Current
Ground Operations Agent
CRJ Aviation
04.2025 - 08.2025
Licensed Insurance Agent
American Health Marketplace
08.2024 - 03.2025
Delivery Driver and Customer Service
Community pharmacy
05.2023 - 08.2024
Team member FOH&BOH
Chick-fil-A Restaurants
08.2022 - 05.2023
Seasonal General Laborer
L&L Pools
05.2022 - 10.2025
High school diploma -
Greeneville High School