Johnny Anderson
Vicksburg,MS
Summary
Dynamic professional with a proven track record in customer service at California Check Cashing Stores, excelling in problem-solving and attention to detail. Adept at managing high-stress situations and fostering customer loyalty through effective communication. A quick learner who thrives in team environments, dedicated to delivering exceptional results in every interaction.
Overview
17
17
years of professional experience
Work History
All Sports and Skill Training
Self-employeed
01.2020 - 09.2023
- Give basic fundamentals in sports.
- Teach and provide feedback in training.
- Make sure kids were involved and engaged.
- Hone in on their specific positions and skills.
- Challenge them to get the most out of the time designated for training.
Customer Service Representative
California Check Cashing Stores
03.2010 - 04.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Bank Teller
US Bank
07.2006 - 09.2007
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Woodside High School
Woodside, CA06-2006
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Multitasking and organization
- Attention to detail
- Professionalism and etiquette
- Initiative
Timeline
All Sports and Skill Training
Self-employeed
01.2020 - 09.2023
Customer Service Representative
California Check Cashing Stores
03.2010 - 04.2013
Bank Teller
US Bank
07.2006 - 09.2007
Woodside High School
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