Johnny Barnett
Houston,TX
Summary
Detail-oriented Courier with pleasant disposition offering positive customer service experiences. Manages complex routes with excellent organizational skills. Experienced supervising and dispatching courier teams.
Overview
12
12
years of professional experience
Work History
Courier
FedEx
Houston, TX
07.2015 - Current
- Proficiently managed the loading and unloading of cargo across a variety of vehicles, including trucks, vans, and containers.
- Sustained up-to-date records of deliveries and pick-ups by effectively utilizing computerized tracking systems.
- Ensured compliance with safety measures when operating vehicles and making deliveries.
- Maintained timely and efficient delivery of items to customers' doorsteps.
- Ensured safe operation of company vehicle by strictly following DOT regulations and traffic laws.
- Reacted swiftly to time-sensitive situations demanding immediate response.
Billing Clerk
Panalpina Inc
Houston, TX
11.2013 - 05.2015
- Processed invoices and payments with accuracy and promptness.
- Maintained up-to-date customer accounts by recording information accurately and addressing any discrepancies.
- Assisted in the collection of overdue accounts by reaching out to customers through phone calls and written correspondence.
- Provided timely and efficient delivery of monthly financial statements to clients.
- Achieved resolution of payment processing discrepancies through dedicated research.
- Implemented measures to increase accuracy and effectiveness in billing procedures.
- Provided prompt responses to customer inquiries pertaining to billing issues.
Data Operator
University of Houston
Houston, TX
11.2012 - 10.2013
- Kept precise and up-to-date records of entered data.
- Implemented measures to ensure accurate and complete data entry into database systems through thorough verification processes.
- Utilized collected data to create reports that tracked progress, analyzed trends, and identified opportunities for improvement.
- Executed various data manipulation tasks involving the use of multiple software applications for actions such as sorting, filtering, and formatting.
- Consistently maintained precise and prompt data entry of customer information into database systems.
- Streamlined existing data entry procedures for improved efficiency and accuracy.
Education
High School Diploma -
La Porte High School
La Porte, TX01-1998
San Jacinto College District
Pasadena, TXBusiness Administration
Bradford School of Business
Houston, TXSkills
- Issue Escalation
- Working Independently
- Logistics and Transportation
- Schedule Adherence
- Coordinating efficient routes
- Smartphone Usage
- Attention to Detail
- Relationship building and rapport
- Data Management
- Database Administration
- Microsoft Excel
- Accuracy and Precision
Timeline
Courier
FedEx
07.2015 - Current
Billing Clerk
Panalpina Inc
11.2013 - 05.2015
Data Operator
University of Houston
11.2012 - 10.2013
High School Diploma -
La Porte High School
San Jacinto College District
Business Administration
Bradford School of Business