Management professional with strong track record in driving organizational success. Skilled in strategic planning, process optimization, and resource management. Known for fostering team collaboration and delivering results in dynamic environments. Highly adaptable, reliable, and focused on achieving operational excellence.
Also, Results-driven management professional prepared for role with history of optimizing business processes and driving team success. Known for effective collaboration and commitment to achieving organizational goals. Exhibits strong leadership, strategic planning, and adaptability to changing business needs.
Promoted a positive work environment by fostering open communication among team members.
Analyzed sales data to identify trends and make informed decisions regarding product assortment adjustments.
Assisted customers in making informed choices about their produce selections, contributing to increased loyalty and repeat business.
Developed strong vendor relationships, ensuring timely deliveries and high-quality products.
Collaborated with store management to ensure alignment with overall store goals and objectives.
Evaluated team performance regularly, providing constructive feedback for continued growth and development.
Boosted customer satisfaction by addressing inquiries and concerns promptly and professionally.
Enhanced team productivity by implementing efficient processes and workflow strategies.
Implemented creative merchandising techniques to highlight seasonal items and increase sales.
Increased sales of organic produce through targeted marketing initiatives and in-store promotions.
Maintained a clean, organized, and visually appealing produce section that attracted customers.
Improved supply chain efficiency by collaborating closely with distribution centers on order planning and forecasting activities.
Optimized staffing levels by creating effective schedules that balanced business needs with employee preferences.
Introduced innovative display concepts that enhanced the shopping experience for customers.
Ensured compliance with food safety standards and regulations through regular inspections and staff education.
Mentored new team members, providing thorough training on produce handling and department procedures.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Checked for outdated and overripe grocery items and removed from inventory.
Built customer loyalty and retention by delivering excellent shopping experiences.
Provided exceptional services and pleasant shopping experiences to retail customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Listened to customer needs and desires to identify and recommend optimal products.
Engaged in friendly conversation with customer to better uncover individual needs.
Sales Specialist
Ralphs Grocery Company
25 East Alameda Burbank Ca,91501
08.1991 - 08.2023
-As a produce manager, I managed a team of 7 employees to gain Profit, Minimal shrink loss, A1 Customer service and promote work safety.
-Supervisory skills, motivating others to achieve objectives and identifying improvements or corrective actions with full results.
-Shrink specialists, As a manager I help other managers manage there departments to have greater growth and less losses. I show them the responsibility's of managing your department, reading vital documents, help sharpen there management skills, and write a great schedule to best suit our customers. And most importantly to have fun.
-Directly supervise employees, engage in sales, inventory taking, reconciling cash receipts, monitor sales activities to ensure that our customers receive highly satisfactory service and quality goods.
-Collaborate with upper management team to develop methods and procedures to increase sales, expand markets, and promote business.
Education
Associate of Arts - AA - Business Administration and Management, General
Electrical craft helper certified - Los Angeles Department of water and power
Awards
johnny bueno - Ralphs Grocery Company Mar 2019 store manager gave us a goal of 5% shrink goal for the year. Got the produce department down to a 3% shrink for the year saving the company over 300,000.0 in losses and ended up profiting in over 1,200,000.00 to the bottom line.(Ebitda.)
Timeline
Produce Team Leader
Whole Foods Market Inc
08.2023 - 07.2025
Sales Specialist
Ralphs Grocery Company
08.1991 - 08.2023
Retail Management Specialist
Associate of Arts - AA - Business Administration and Management, General
<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG