Johnny Carter
Brooklyn,NY
Summary
Proven to enhance customer satisfaction and efficiency, notably at Cast and Crew Production, by leveraging strong guest relations and safe driving skills. Excelled in maintaining secure, welcoming environments and optimizing delivery routes, demonstrating a team player attitude and reliable service. Achieved significant improvements in operational tasks without compromising service quality.
Overview
5
5
years of professional experience
Work History
Parking Attendant/Security
Cast and Crew Production
08.2019 - 02.2021
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
- Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
- Directed patrons to designated parking spaces.
- Assisted with parking lot security to deter theft and other criminal activities in parking lots.
- Enhanced security of parking lot by conducting regular patrols.
- Held Parking spaces for Production Cast and Crew.
Host
Blink Gym
01.2023 - 02.2024
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues
- Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
- Developed rapport with clients through active listening and empathetic understanding of their concerns.
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of membership benefits, enabling accurate and helpful assistance to members.
Delivery Driver
Uber Eats
03.2021 - 11.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
East Brooklyn Community High School
Brooklyn NYSkills
- Quick Learner
- Order Accuracy
- Teamwork and Collaboration
- Customer Service
- Punctual and Reliable
- Heavy Lifting
- Map reading and navigation skills
Timeline
Host
Blink Gym
01.2023 - 02.2024
Delivery Driver
Uber Eats
03.2021 - 11.2022
Parking Attendant/Security
Cast and Crew Production
08.2019 - 02.2021
East Brooklyn Community High School
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