Julie Chapman
Benton,KY
Summary
Dedicated Professional Cleaner with a proven track record at Waterfront Services, showcasing exceptional customer service and deep cleaning expertise. Leveraged strong work ethic and multitasking abilities to enhance client satisfaction and indoor air quality significantly. Skilled in advanced sanitization techniques and maintenance, fostering healthy environments and strong client relationships.
Overview
27
27
years of professional experience
Work History
Professional Cleaner
Waterfront Services
03.2015 - 06.2024
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Achieved streak-free window cleanings throughout various residential homes and commercial spaces utilizing professional tools and techniques.
- Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Reduced allergens in homes by thoroughly vacuuming carpets and upholstery, improving indoor air quality.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Promoted a healthy environment by disinfecting high-touch surfaces in both residential and commercial spaces.
- Emptied trashcans and transported waste to collection areas.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Supervised supplies in inventory and submitted reorder requests.
House Cleaner
Self Employed Services
05.1997 - 03.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Education
GED -
Tilghman High
Paducah, KY06-1981
Skills
- Strong work ethic
- Self-motivation and initiative
- Multitasking proficiency
- Deep cleaning expertise
- Maintenance
- Sanitization techniques
Timeline
Professional Cleaner
Waterfront Services
03.2015 - 06.2024
House Cleaner
Self Employed Services
05.1997 - 03.2015
GED -
Tilghman High
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