Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Johnny Cifuentes

New York,USA

Summary

  • Highly motivated, organized and detail-oriented bilingual professional with 25 years of experience providing excellent facilities, mailroom, and overall office services.
  • Experienced office administrator; adept at anticipating individuals’ needs, while keeping the company on track, organized, and operating efficiently
  • Excellent customer service approach and ability to build and cultivate client relationships
  • Ability to prioritize and multitask several work streams simultaneously
  • Ability to work independently and well under pressure with a strong proactive approach to support
  • Strong verbal and written communication skills; able to interact at all levels with internal/external parties
  • Professional demeanor, strong work ethic and dedicated team-member

Overview

29
29
years of professional experience
1
1
Certification

Work History

Lead Office Services Administrator

The Pinnacle Group
12.2015 - Current
  • Direct colleagues regarding workflow, job tasks and responsibilities
  • Assist the Comptroller/Assistant Vice President in acquiring invoices for audits, copy and scanning assignments, company events setups and breakdowns and special projects
  • Cover either executive or tenant management reception desks for lunch break or when required
  • Sort and distribute all incoming company mail, faxes, messenger, and courier packages
  • File and scan accounts payable invoices, tenant renewal leases and post all outgoing mail daily
  • Monitor and maintain all conference rooms, kitchen pantries, copy rooms and supply closets
  • Perform diverse duties like post office and bank deposits runs, moving file boxes and office furniture, bind and collate documents, replace lightbulbs, order WB Mason supplies and various errands

Mail Associate

NewBay Media
07.2014 - 12.2015
  • Sorted and delivered all incoming mail, messenger, and courier packages, e.g., USPS, FedEx, and UPS
  • Coordinated with Exec
  • Assistant for supply orders, conference set-ups, office moves and special projects
  • Stocked and managed copy machines, supply rooms, kitchen pantries, vending machines, and periodicals
  • Processed all outgoing FedEx shipments and metered mail for regular delivery to U.S
  • Post office

Mail Clerk

Coach
07.2013 - 03.2014
  • Sorted and delivered all incoming and outgoing mail for both company locations and all retail stores
  • Input and processed all incoming and outgoing UPS, DHL, FedEx, and messenger packages
  • Performed a rotation position every 2 months which consisted of different responsibilities

Office Assistant/Mail Clerk

Dow Jones & Company
06.1996 - 07.2009
  • Sorted and delivered all mail, messenger, and courier packages
  • These include USPS, UPS, FedEx, and DHL
  • Input and processed all incoming and outgoing courier, messenger packages and pickups
  • Prepared mailroom FedEx, UPS, Pitney Bowes, and messenger invoices for remittance
  • Performed courier driving duties such as mail pickups and deliveries to different NY and NJ offices

Education

Associate degree - Occupational Studies

TCI College of Technology
New York, NY
06.2011

Skills

  • Outlook
  • Word
  • Excel
  • PowerPoint
  • Yardi
  • Pitney Bowes
  • USPS
  • UPS
  • FedEx
  • Spanish

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].
  • Collaborated with team of [Number] in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].

Certification

N/A

Languages

Spanish

Timeline

Lead Office Services Administrator

The Pinnacle Group
12.2015 - Current

Mail Associate

NewBay Media
07.2014 - 12.2015

Mail Clerk

Coach
07.2013 - 03.2014

Office Assistant/Mail Clerk

Dow Jones & Company
06.1996 - 07.2009

Associate degree - Occupational Studies

TCI College of Technology
Johnny Cifuentes