Highly motivated, organized and detail-oriented bilingual professional with 25 years of experience providing excellent facilities, mailroom, and overall office services.
Experienced office administrator; adept at anticipating individuals’ needs, while keeping the company on track, organized, and operating efficiently
Excellent customer service approach and ability to build and cultivate client relationships
Ability to prioritize and multitask several work streams simultaneously
Ability to work independently and well under pressure with a strong proactive approach to support
Strong verbal and written communication skills; able to interact at all levels with internal/external parties
Professional demeanor, strong work ethic and dedicated team-member
Overview
29
29
years of professional experience
1
1
Certification
Work History
Lead Office Services Administrator
The Pinnacle Group
12.2015 - Current
Direct colleagues regarding workflow, job tasks and responsibilities
Assist the Comptroller/Assistant Vice President in acquiring invoices for audits, copy and scanning assignments, company events setups and breakdowns and special projects
Cover either executive or tenant management reception desks for lunch break or when required
Sort and distribute all incoming company mail, faxes, messenger, and courier packages
File and scan accounts payable invoices, tenant renewal leases and post all outgoing mail daily
Monitor and maintain all conference rooms, kitchen pantries, copy rooms and supply closets
Perform diverse duties like post office and bank deposits runs, moving file boxes and office furniture, bind and collate documents, replace lightbulbs, order WB Mason supplies and various errands
Mail Associate
NewBay Media
07.2014 - 12.2015
Sorted and delivered all incoming mail, messenger, and courier packages, e.g., USPS, FedEx, and UPS
Coordinated with Exec
Assistant for supply orders, conference set-ups, office moves and special projects
Stocked and managed copy machines, supply rooms, kitchen pantries, vending machines, and periodicals
Processed all outgoing FedEx shipments and metered mail for regular delivery to U.S
Post office
Mail Clerk
Coach
07.2013 - 03.2014
Sorted and delivered all incoming and outgoing mail for both company locations and all retail stores
Input and processed all incoming and outgoing UPS, DHL, FedEx, and messenger packages
Performed a rotation position every 2 months which consisted of different responsibilities
Office Assistant/Mail Clerk
Dow Jones & Company
06.1996 - 07.2009
Sorted and delivered all mail, messenger, and courier packages
These include USPS, UPS, FedEx, and DHL
Input and processed all incoming and outgoing courier, messenger packages and pickups
Prepared mailroom FedEx, UPS, Pitney Bowes, and messenger invoices for remittance
Performed courier driving duties such as mail pickups and deliveries to different NY and NJ offices
Education
Associate degree - Occupational Studies
TCI College of Technology
New York, NY
06.2011
Skills
Outlook
Word
Excel
PowerPoint
Yardi
Pitney Bowes
USPS
UPS
FedEx
Spanish
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of [Number] staff members.
Achieved [Result] by completing [Task] with accuracy and efficiency.
Achieved [Result] through effectively helping with [Task].
Collaborated with team of [Number] in the development of [Project name].
Documented and resolved [Issue] which led to [Results].