Johnny Drain Sr.
Erie,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
19
19
years of professional experience
Work History
Security
The Kings Rook Club
04.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Store Clerk
Java Hookah (LuLus Mini Mart)
03.2023 - Current
- Assisted customers by answering questions and fulfilling requests.
- Performed inventory control, such as counting, and stocking merchandise.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
Bouncer
Bourbon Barrel
11.2015 - 07.2020
- Checked IDs and closely examined patrons' faces to verify age.
- Ejected unruly patrons from premises.
- Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
- Enforced dress codes and refused objectionable attire.
- Used metal detectors or performed pat-downs and bag searches.
- Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
Cook
Olive Garden Restaurant
01.2018 - 04.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Head of Security
Cell Block
04.2005 - 03.2014
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
Manager
Backyard Burger
06.2005 - 12.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
GED -
East High School
Erie Pa11.2023
Skills
- Safety and Security Procedures
- Customer Service
- Staff Monitoring
- Call Management
- Data Collection
- Problem-Solving Abilities
Timeline
Security
The Kings Rook Club
04.2023 - Current
Store Clerk
Java Hookah (LuLus Mini Mart)
03.2023 - Current
Cook
Olive Garden Restaurant
01.2018 - 04.2019
Bouncer
Bourbon Barrel
11.2015 - 07.2020
Manager
Backyard Burger
06.2005 - 12.2007
Head of Security
Cell Block
04.2005 - 03.2014
GED -
East High School
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