Johnny Edison
Atlanta,GA
Summary
Motivated Investigator who works efficiently under pressure and makes sound decisions. Exceptional team leader with an outstanding work ethic.
Overview
28
28
years of professional experience
Work History
District Loss Prevention Investigator
H&M
Atlanta, GA
05.2013 - Current
- Conduct 4 security audits per month to identify potential problems related to physical security, staff safety and asset protection.
- Detain and interviewed shoplifters
- Work with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Analyze and investigated all incidents alongside functional management and security supervisors.
- Identify fraudulent transactions and accounts, resulting in 10 prosecutions.
- Identify employee theft and assist with internal investigations
District Loss Prevention Manager
SOS Security
San Francisco, CA
01.2009 - 05.2013
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
- Advised security team and conducted investigations of significant threats and the loss or misappropriation of assets.
- Analyzed and investigated all incidents alongside functional management and security supervisors.
- Responsible for the Loss Prevention outsource program for 50+ stores in 5 states
- Recruited, trained and developed a team of 90+ Loss Prevention Detectives and Security Guards to drive programs for identifying, investigating and resolving internal and external theft.
Area Loss Prevention Investigator
TJmaxx
Atlanta, GA
05.2006 - 10.2008
- Developed and reviewed specifications for design and construction of security systems.
- Supervised a team of 8 security personnel during a given shift.
- Detained and interviewed shoplifters
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Implemented action plans and promoted the company's awareness plan to reduce shrink
- Investigated internal and external theft
Security Manager
Sizemore Security
Atlanta, GA
10.2005 - 05.2006
- Monitored and reported suspicious activities to local authorities.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Monitored and authorized entrance and departure of employees and visitors.
- Supervised a staff of 10 security officers in a hospital environment
- Scheduled and assigned employees to different shifts and post
Lead Customer Service Representative
Procore Solutions
Marietta, GA
03.2003 - 10.2005
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
- Cross-trained and backed up other customer service managers.
- Met all customer call guidelines including service levels, handle time and productivity.
- Solved unresolved customer issues.
- Promptly responded to inquiries and requests from prospective customers.
Administrative Manager
United States Army
Fort Jackson, SC
10.1996 - 03.2003
- Tracked and filed administrative paperwork and personnel folders.
- Reviewed disciplinary and other adverse actions and made recommendations.
- Managed the administrative workload for a Basic Training Unit that consisted of 16 permanent party soldiers and 250 basic combat soldiers
- Developed and implemented training policy for all soldiers
- Managed daily office operations
Education
Bachelor of Science - Justice of Administration
Devry University
Daly City, CA2014
Associate of Science - Criminal Justice
Carrington College
Emeryville, CA2011
Skills
- Interrogation techniques
- Loss prevention trainer
- Security Guard Certificate
- Investigations expert
- Security hardware
- Audit compliance
- Program auditing
- Organized Retail Crime Certified
Timeline
District Loss Prevention Investigator
H&M
05.2013 - Current
District Loss Prevention Manager
SOS Security
01.2009 - 05.2013
Area Loss Prevention Investigator
TJmaxx
05.2006 - 10.2008
Security Manager
Sizemore Security
10.2005 - 05.2006
Lead Customer Service Representative
Procore Solutions
03.2003 - 10.2005
Administrative Manager
United States Army
10.1996 - 03.2003
Bachelor of Science - Justice of Administration
Devry University
Associate of Science - Criminal Justice
Carrington College