JOHNNY FARMAND
Annapolis,MD
Summary
Guest-oriented General Manager with 20+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
20
20
years of professional experience
Work History
General Manager / Managing Market Director
Porsche Annapolis
03.2021 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Formulated policies and procedures to streamline operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Analyzed market trends and competitor activities to create competitive advantages.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Reduced operational risks while organizing data to forecast performance trends.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Kebab Shop COO
TKS Company
06.2004 - Current
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
- Evaluated product or service by analyzing and interpreting data and metrics.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Managed crisis response to minimize potential negative impacts on company.
- Developed and implemented recommendations for service improvement.
- Refined organizational structure to consolidate, streamline, and delineate necessary functions.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Oversaw divisional marketing, advertising and new product development.
- Managed financial, operational and human resources to optimize business performance.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Initiated strategy to drive company growth and increase market share and profitability.
- Cultivated company-wide culture of innovation and collaboration.
- Monitored key business risks and established risk management procedures.
General Manager
Audi Saint Louis
01.2016 - 03.2021
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Formulated policies and procedures to streamline operations.
GSM/SM
Audi San Diego
02.2010 - 05.2016
- Collaborated with management team, promoting efficient and effective operation.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Education
NATIONAL AUTOMOBILE DEALERS ASSOCIATION
NADA
Tysons Corner, VA08.2021
MBA - Business Management
Amsterdam Business School
The Netherlands04.2002
Skills
- Multimillion-Dollar P&L Management
- Performance Analysis
- Performance Improvement
- Budgeting and Cost Control Strategies
- Vendor Partnerships
- Team Training
- Purchasing and Planning
- Sales Expertise
- Risk Management
- Budget Administration
- Succession Planning
- Staff Retention Programs
- Salary Structure
- Staff Management
- Performance Evaluations
- Sales Promotion
- Financial Document Control
- Leadership
- Staff Motivation
- Communication Skills
- Negotiation
- Training and Development
- Verbal and Written Communication
- Market Analysis
- Process Improvement
- Client Relations
- Sales Team Development
- Market Growth
- Cost Analysis and Savings
- Profit and Loss Accountability
- Cross-Cultural Communications
- Labor Cost Controls
- Inventory Control
- Dealership Management
Languages
Dutch
Native or Bilingual
German
Full Professional
Greek
Full Professional
English
Full Professional
Spanish
Professional Working
Timeline
General Manager / Managing Market Director
Porsche Annapolis
03.2021 - Current
General Manager
Audi Saint Louis
01.2016 - 03.2021
GSM/SM
Audi San Diego
02.2010 - 05.2016
Kebab Shop COO
TKS Company
06.2004 - Current
NATIONAL AUTOMOBILE DEALERS ASSOCIATION
NADA
MBA - Business Management
Amsterdam Business School
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